Commercial Lines Account Manager

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

**This is a hybrid role, requiring three days per week in the office.**

As an  Account Manager, you will be the main contact for our clients. You will build relationships with your team and clients while assisting them with customer service and ensuring their needs are met. You will have continuous learning and development opportunities to work towards your career goals.

Your job responsibilities as an Account Manager:

- Provide exceptional service with accuracy in processing renewals, endorsements, policies, and audits by agency required timelines. Ensures timely processing of invoices and client requests.
- Work with client/team on gathering marketing data, preserving quotes, client/carrier correspondence and updated client information in agency management system.
- Prepares and implements all transactions, paperwork, and internal processing for assigned accounts.
- Obtain quotes from carriers for new and existing business. Review initial carrier proposals for accuracy and prepare initial client documents.
- Prepares reports, proposal and comparisons for team as required.
- Advanced knowledge of carrier online systems for obtaining quotes, loss runs, billing information, policy documents, etc.
- Acts as liaison between clients and insurance carriers to resolve service issues.
- Follow HUB’s Broker Standards policies and procedures.
- Additional duties as assigned.

Qualifications:

- Bachelor’s degree or equivalent from four-year college or university preferred.
- One year of experience related to commercial lines account management preferred.
- Experience with Epic and other insurance related software preferred.
- Earned and ability to maintain state property and casualty insurance license required.
- An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications.
- Knowledge of insurance agency operations.
- Excellent verbal and written communication skills
- Team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.
- Strong communication, interpersonal, multi-tasking, and organizational skills.
- Must be thorough, detail-oriented and is responsible for working with confidential information.
- Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs.
- Ability to function independently with minimal supervision.

We are the perfect fit if you:

- Are seeking a progressive work environment at a rapidly growing organization
- Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
- Are focused on learning and development to enhance your industry knowledge and expertise
- Are a self-starter willing to invest time and energy to learn the technical aspects of our business
- Believe in integrity and building success by developing relationships with others

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

- Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
- Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
- A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [email protected]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.