Host - TAO Restaurant Los Angeles

Tao Group HospitalityLos Angeles, CaliforniaOn-sitePart-timeNew grad, 0–1 yearsListed 2 hours ago

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About this role

Part-time team members who meet the requirements are eligible for:

- State Applicable Time Off

- Pet Insurance

- 401(k) Retirement Program with Employer Match

- Employee Assistance Program

- TAO Savings Marketplace

- Employee Discounts and much more!

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

- Anticipates and accommodates the needs of the guest.

- Maintains the general cleanliness and orderliness of the entrance area.

- Complies with Department of Health and company sanitation standards.

- Actively takes and processes reservations for guests.

- Assists with incoming calls and answering questions from guests.

- Responsible for checking guests’ coats and other belongings (where applicable).

- Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:

- Ensures that all appropriate menus are printed and ready for service.

- Responsible for making sure all menu books are organized with current menus.

- Collects menus throughout the venue during shift.

- Performs opening side-work as prescribed.

- Performs closing side-work as prescribed.

- Reports all breakage, and damage of equipment or furniture immediately to management.

- Attends and participates in daily pre-service meetings.

- Participates in any training sessions or departmental meetings.

- Learn by listening, observing other team members, and sharing knowledge while leading by example.

- Portrays a positive and professional attitude.

- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

- Works as part of a team and provides help and support to all fellow team members.

- Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

- Tao Group Hospitality in-venue host person training

EDUCATION/WORKING KNOWLEDGE:

- Previous hospitality experience.

- Previous host person experience.

- Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment