About this role
Position Summary
We are looking for a reliable, friendly, and detail-oriented Service Department Valet to join our growing automotive team. As the first point of contact for our service customers, you will play a key role in providing an exceptional customer experience, ensuring smooth traffic flow in our service drive, and managing vehicle parking and retrieval.
Key Responsibilities
- Customer Service: Greet arriving service customers with a warm, professional, and welcoming attitude; connect them promptly with their Service Advisor.
- Vehicle Check-In: Protect customer vehicles by installing interior floor mats, seat covers, and steering wheel covers; accurately record mileage and note any visible pre-existing damage.
- Lot Management: Safely drive and park customer vehicles in designated service parking areas, ensuring vehicles are locked and secure.
- Vehicle Retrieval: Fetch completed vehicles from the lot and bring them to the service drive upon customer checkout.
- Service Drive Support: Maintain a clean, organized, and safe service drive and customer lounge area; assist with shuttle driving or running errands as needed.
Qualifications & Requirements
- Valid driver's license with a clean driving record.
- Ability to drive both automatic and manual transmission (stick shift) vehicles safely.
- Strong communication and interpersonal skills.
- Ability to stand, walk, and work outdoors for extended periods in various weather conditions.
- Professional appearance and a positive, team-player attitude.
