About this role
The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market. We are organized into Category Management teams that acquire new brands and incubate and accelerate them on TikTok Shop, alongside Central teams covering creator operations, campaign operations, projects, and agency partnerships, working with cross-functional and category teams to grow GMV across merchants of every size.
As the business grows, we take on complex challenges across seller growth and creator and agency ecosystem development.
You will shape merchant success, user experience, and the next phase of e-commerce growth in the US.
About the team:
You've seen the virality and impact of #TikTokMadeMeBuyIt. Join the team that is redefining how people discover, engage with, and shop through content and creators. At TikTok Shop, we're building the future of commerce by bringing together entertainment, community, and shopping into one seamless experience.
Our US Operations team partners closely with merchants, creators, brands, and cross-functional teams to build high-growth business categories and create long-term value for both sellers and consumers. We are an entrepreneurial, fast-paced organization where innovation, ownership, and execution are highly valued.
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.
Responsibilities:
- Develop category and business strategies by diagnosing key growth opportunities, structural challenges, and operational bottlenecks across TikTok Shop’s Collectibles business.
- Engage high potential leads to join TikTok Shop via phone calls, emails, video conferencing, etc.
- Continually advance a pipeline of qualified prospects based on opportunity size, readiness for platform, and ability to execute live-focused content commerce
- Partner with internal cross-functional teams to aid brand onboarding & integration and optimize speed
- Assist with initial live streaming operations for newly onboarded brands or merchants