Manager - Technical Operations Analysis

Working at Frontier Airlines

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day.

As a Frontier employee, your work connects to more than a single role. Whether youre supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value.

Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us.

Support for work, life and travel

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.

Depending on role and eligibility, available benefits and programs may include:

- Medical, dental and vision coverage

- 401(k) retirement savings options

- Paid holidays, vacation time and sick time

- Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability

- Buddy passes, based on eligibility and program rules

- Travel-related discounts and employee discounts on select products, services and vendors

- A hybrid schedule for eligible headquarters roles based in Denver, Colorado

- Business casual dress options for eligible corporate and support roles

- Employee support programs and resources, including the HOPE League, Frontier Airlines nonprofit organization

About Frontier Airlines

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more.

Were focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.

What Will You Be Doing?

The Manager, Technical Operations Analysis serves as a strategic leader and subject matter expert (SME) responsible for driving operational analytics, inventory governance, process controls, and continuous improvement initiatives across Frontier Airlines' Technical Operations organization. This role partners with leaders across Materials, Maintenance, Engineering, Supply Chain, Finance, Procurement, and Operational Analytics to develop data-driven solutions that improve performance, reduce costs, strengthen compliance, and support operational reliability.

The Manager, Technical Operations Analysis is responsible for enterprise inventory analysis, KPI development and reporting, supply chain performance monitoring, logistics analytics, internal control compliance, and process optimization initiatives. This position plays a critical role in translating operational data into actionable business insights, supporting executive decision-making, and ensuring Technical Operations maintains effective governance and operational efficiency.

Essential Functions

- Develop, maintain, and enhance Technical Operations performance metrics, dashboards, and reporting tools.

- Establish and oversee key performance indicators (KPIs) that measure operational effectiveness, inventory performance, material availability, procurement efficiency, logistics performance, and financial outcomes.

- Analyze operational and financial data to identify trends, risks, opportunities, and improvement initiatives.

- Provide executive-level reporting and analytics to support strategic decision-making throughout Technical Operations.

- Partner with Operational Analytics, Finance, and departmental leaders to ensure metric alignment and reporting consistency.

- Lead enterprise inventory governance initiatives to optimize inventory investments while maintaining required service levels.

- Analyze inventory performance, material consumption trends, stocking strategies, and forecasting models.

- Monitor inventory accuracy, inventory health, excess and obsolete inventory, and inventory optimization opportunities.

- Support material planning activities through detailed demand forecasting, usage analysis, and inventory recommendations.

- Identify opportunities to improve inventory visibility, accountability, and asset utilization across the network.

- Develop, document, implement, and maintain departmental policies, procedures, and process controls.

- Drive continuous improvement initiatives focused on operational efficiency, cost reduction, and process standardization.

- Ensure compliance with Sarbanes-Oxley (SOX) requirements and other applicable internal control frameworks.

- Conduct process reviews and compliance audits to identify gaps, risks, and improvement opportunities.

- Partner with stakeholders across Technical Operations to implement corrective actions and sustain process improvements.

- Evaluate supply chain performance and identify opportunities for cost savings, cost avoidance, and productivity improvements.

- Perform analytical reviews of purchasing, repair, warranty, logistics, and material planning activities.

- Lead cross-functional initiatives to improve supply chain efficiency and operational performance.

- Develop business cases and analytical models supporting strategic sourcing, inventory investments, and operational projects.

- Monitor and report on cost reduction initiatives and savings realized through process improvements and strategic programs.

- Collaborate with cross-functional leaders to support departmental objectives and enterprise initiatives.

Qualifications

- Bachelor's Degree in Business Administration, Supply Chain Management, Finance, Engineering, Aviation Management, Data Analytics, or related field required.

- Master's Degree (MBA or similar) preferred.

- 5-7 years of experience in aviation, supply chain, inventory management, operations analysis, finance, technical operations, or related analytical disciplines.

- 2-5 years of leadership, project management, or supervisory experience.

- Experience leading cross-functional improvement initiatives and process optimization efforts.

- Airline, MRO, logistics, supply chain, or technical operations experience preferred.

- Experience with inventory control programs, cycle-count governance, inventory reconciliation, material demand analysis, operational reporting, and corrective action management required.

- Experience with logistics reporting, freight or shipping spend analysis, carrier performance tracking, expedited shipment review, and cost-reduction initiatives preferred.

- Experience working with purchasing, repair, warranty, logistics, maintenance planning, engineering, quality, station operations, or MRO providers preferred.

- Strong working knowledge of inventory systems, ERP/MRO systems, reporting tools, Microsoft Office, and data-driven performance management preferred.

- Lead Technical Operations governance initiatives by establishing standardized business processes, measuring compliance, maintaining performance reporting, and driving accountability across supported departments.

Knowledge, Skills and Abilities

- Strong understanding of inventory control, material planning, aircraft parts traceability, transaction discipline, cycle counts, reconciliation, adjustment review, and corrective action processes.

- Ability to establish standards, monitor compliance, and influence consistent execution across multiple locations without relying on direct site-level operational control.

- Strong analytical skills with the ability to interpret inventory, demand, shortage, backorder, purchasing, repair, and operational data to identify trends, determine root causes, and recommend corrective actions.

- Ability to build and maintain KPI reporting, management dashboards, audit summaries, and action plans that improve inventory accuracy, material availability, and enterprise visibility.

- Ability to analyze shipping spend, freight trends, carrier performance, service-level usage, and expedited shipment activity to identify cost-reduction opportunities and improve logistics visibility.

- Ability to define shipping cost-reduction KPIs, set measurable targets, validate savings, communicate performance trends, and drive corrective actions when spend, service-level usage, or expedited freight activity exceeds expectations.

- Excellent verbal and written communication skills with the ability to coordinate effectively with Maintenance, Engineering, Quality, Purchasing, Logistics, vendors, stations, Material Services leadership, and MRO providers.

- Demonstrated ability to coach, train, prioritize, and hold assigned personnel and stakeholders accountable for inventory control standards, planning processes, and reporting expectations.

- Ability to read, interpret, and apply company manuals, technical documentation, vendor information, illustrated parts catalogs, engineering orders, and inventory system data.

- Proactive problem solver who can manage competing priorities, escalate operational risk, and drive closure on material readiness and inventory accuracy issues.

- Working knowledge of Safety Management System responsibilities and the ability to promote safety within inventory control and material planning activities.

- Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.

Equipment Operated

Standard office equipment: PC Laptop, Printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

- Inventory Analyst(s)

- Operations Analyst(s)

Salary Range: $90,094 - $119,583

Please note this role has a closing date of on or before 11/29/26 midnight MST

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.