About this role
At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
Create memorable workplace experiences that help people do their best work.
Bring your passion for service, organisation and people to a role where no two days are the same. As a Consultant, Curation & Services, you'll help shape the day to day workplace experience for employees, visitors and key stakeholders across our New Zealand offices. From coordinating workplace events and services to ensuring our spaces are welcoming, professional and ready for collaboration, you'll play an important role in creating an environment where people feel supported, connected and inspired to do their best work
This is a permanent full-time role based in Tāmaki Makaurau (Auckland).
Ngā Mahi Hei Whakatutuki Māu | What You'll Do
• Coordinate workplace events, meetings and functions, ensuring catering, room readiness and service delivery create a seamless experience for employees and visitors.
• Act as a key point of contact for workplace services, providing support across curation, mail management, office services and employee enquiries
• Supervise day to day workplace service delivery, working closely with service providers to maintain high standards across all offices
• Build strong relationships with executive assistants, senior leaders and key stakeholders to support workplace needs and service excellence
• Support the effective use of workplace systems and digital tools, helping employees and service partners navigate processes and requests.
• Identify opportunities to improve workplace services, enhance efficiency and elevate the overall employee and visitor experience.
Ōu Pūkenga me ōu Wheako | What You'll Bring
• Experience in workplace services, hospitality, customer service or a similar operational environment.
• Strong communication skills and a genuine passion for delivering exceptional service experiences
• Ability to balance multiple priorities while maintaining attention to detail and quality.
• Confidence building relationships with stakeholders, service providers and colleagues at all levels
• Experience supporting workplace events, catering, visitor management or office operations is highly regarded
• A proactive mindset with a willingness to suggest improvements and solve problems
• Exposure to corporate workplace, facilities or property environments would be advantageous but isn't essential
Tā Mātau ki a Koutou| What We Offer
• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply
Applications close: Monday 26 October 2026 9:59PM NZST
Please note – full time, part time, and job-sharing arrangements will be considered.
Tā Mātau Ratonga Tautoko | Adjustments & Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
He pitopito kōrero anō mō mātau | More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.