In-store Marketing Operations Planner

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do:

As the In-store Marketing Operations Planner, you will act as the crucial operational bridge connecting our in-store marketing team, technical systems developers, and external print and design partners. Your key responsibilities will include:

- System & Portal Management: Act as a core project team member for the development and maintenance of our Signage Management Tool (SMT). You will manage user access, upload artwork, and write comprehensive store "how-to" guides to ensure seamless store adoption.
- Marketing Inventory Management: Lead the audit and migration of marketing articles into the SMT. You will manage Goods Not For Resale (GNFR) distribution centre stock levels, execute the deletion of obsolete stock, and generate new barcodes and artwork updates.
- Price Ticketing & ESL Enhancements: Coordinate the end-to-end development, testing, and deployment of price ticketing enhancements across both paper and Electronic Shelf Labels (ESL). You will brief design agencies on customer-focused templates, collaborate with external vendors, and lead User Acceptance Testing (UAT) to resolve system defects.
- Format Marketing & POS Logistics: Support key retail projects, rollouts, and activations. This includes point-of-sale (POS) briefing, production, and managing logistics to ensure physical assets arrive at stores on time.
- Data Integrity & Audits: Conduct store audits and detailed data analysis to ensure precise POS allocations for New, Renewal, and Fleet stores.
- Stakeholder Collaboration: Manage weekly store requests and maintain close communication across internal teams (Marketing, Commercial, Operations, Centralised Ticketing) and external partners (printers, equipment suppliers, and agencies) to keep projects on track.

What you’ll bring:

To be successful in this role, you will be highly organised, process-driven, and possess a strong blend of technical, analytical, and coordination skills:

- Retail Marketing Operations Experience: A proven track record in marketing operations, system administration, or cross-functional project coordination within a fast-paced retail or supermarket environment.
- Technical & System Savvy: A deep understanding of in-store marketing collateral (print and digital/ESL), signage management systems, UAT processes, and backend system coordination (such as Azure storage accounts).
- Strong Analytical & Software Skills: Intermediate to advanced proficiency in Google Suite (especially Google Sheets) or Excel. Experience with Adobe Pro, Graphic Design systems, or Adobe Creative Suite is highly regarded.
- Excellent Stakeholder & Supplier Management: The ability to negotiate, collaborate, and translate complex technical requirements between developers, internal commercial squads, and external print and design vendors.
- Exceptional Attention to Detail: A sharp eye for detail when reviewing design proofs, typography, formatting, and technical system configurations.
- Compliance & Legal Acumen: The ability to navigate complex legal/compliance constraints and implement mandatory commercial ticketing guidelines.
- Print & Distribution Knowledge: An understanding of end-to-end print production, logistics, and distribution processes.

What you’ll experience

- A commitment to flexibility through a hybrid working model which combines time spent at a support office and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
- High-impact role supporting our teams who enrich our communities.
- A leading business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
- A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
- A progressive and competitive leave policy that gives you more space for what matters to you.
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.