About this role
Job ID: 67445
Job Category: Finance, Accounting & Purchasing
Division & Section: Finance Shared Services, Corporate Accounts Receivables, Tax and Utility Collections
Work Location: Metro Hall, 55 John St., Toronto, ON M5V 0C4
Job Type & Duration: Full-Time, Permanent Vacancy
Hourly Rate and Wage Grade: $38.20 - $41.70
Shift Information: Monday - Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 20-Oct-2026 to 03-Nov-2026
Major Responsibilities:
Reporting to the Supervisor of Corporate Accounts Receivable and Tax and Utility Collections, the Corporate Accounting Assistant 3 is responsible for the effective management of assigned customer accounts pertaining to timely collection, analysis and reconciliation of accounts in accordance with the established corporate policies, procedures and practices.
- Reviews aging reports, initiates collection activities, and follows up on overdue accounts within the portfolio on a regular basis
- Reviews, analyzes and reconciles discrepancies in accounts by reviewing source documents including contracts, agreements, correspondence and Council reports
- Initiates actions to clear discrepancies, such as processing of correcting entries, transfers, refunds and credit notes, based on reconciliation results
- Co-ordinates the timely and accurate processing of charges, necessary adjusting entries, refunds and credit notes pertaining to real estate accounts
- Generates system reports, prepares financial and statistical reports as required, and maintains up-to-date account status reports
- Responds to e-mails, telephone and in-person enquiries from internal and external clients in a timely manner
- Assists with other Accounts Receivable duties including processing of invoices and receipts
- Maintains a good working knowledge of policies and procedures relating to billings, receivables, collection and cash management
- Participates in the review of processes, systems and internal control improvements
- Provides assistance to Divisional Accounts Receivable staff with regards to accounts receivable procedures and processes
- Conducts special studies and analyses of assigned receivable accounts
- Liaises with internal and external customers on Accounts Receivable related matters
- Assists internal clients in the review of their invoicing requirements to ensure the effective delivery of accounts receivable services to their organizations and customers
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Post-secondary education in accounting or a related discipline or the equivalent combination of education and/or experience.
- Considerable accounting experience in a public or private sector accounting environment.
- Experience in investigating, analyzing and resolving account discrepancies.
- Experience with computer-based accounting systems, e.g. SAP/S/4 Hana.
- Experience with Microsoft Office Suite (e.g. MS Excel, Word).
You must also have:
- Advanced working knowledge of current accounting principles, procedures and techniques.
- Ability to work collaboratively as part of a team and establish good working relationships with staff at all levels in the organization as well as external clients.
- Strong communication skills and ability to communicate effectively, both orally and in writing, with various levels of staff within the City and other organizations.
- Ability to perform complex detailed computations and calculations accurately.
- Ability to analyze financial data and prepare statements of account, reports and general correspondence, using computer software such as Microsoft Excel and Word.
- Ability to prepare effective correspondence and memoranda.
- Strong organizational skills with the ability to meet deadlines and perform duties in a timely manner with minimum supervision.
- Ability to work overtime as required.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’s Hiring Policies and Accommodation Process .