Building Bridges Adult and Young People Employment & Education Mentor

Salary: £27,000 per annum plus 7% pension contribution

Hours of work: 36.5 hours (flexible working hours, usually within normal office hours Monday to Friday and occasional evening and weekend work. Applications fo part ime work considered).

Contract type: Fixed term until end of March 2029

This is not a Wiltshire Council vacancy therefore please contact Community First direct for further information.

A bit about us:

Community First is a dynamic charity (Registration Number 288117) committed to supporting communities across Wiltshire and Swindon. Our team goes the extra mile to create brighter futures for those living and working in the county. Putting people first is at the heart of everything we do.

The role sits within our highly successful Building Bridges employment programme and its aim is to support adults aged 18+ and young people aged 16-24 across Wiltshire who are furthest from the labour market with multiple barriers and challenges in their lives – helping them to build their wellbeing, improve their personal and financial resilience and progress into and sustain training, education, and employment outcomes.

The Role:

The role will be to manage a case load of participants, providing practical & emotional support and advocating on their behalf as needed.

The post holder will carry out needs assessments, develop individualised engagement plans to address barriers and through both one-to-one support and a range of group development activities, increase participants’ confidence, self-esteem, skills and resilience to help them achieve their identified education and employment goals.

This role is fully funded by the UK Government Crisis and Resilience Fund via Wiltshire Council, and the post holder will be solely employed on the programme delivery.

The role is on a fixed term contract basis until the end of March 2029.

Main Duties

- Organise and manage a range of support working provision through the Building Bridges programme to inspire and engage participants, including accredited learning and other development activities including occasional delivery at Oxenwood & Linkenholt Outdoor Education Centres if applicable.
- Work with the participants to undertake programme eligibility checks, identify their barriers and needs, and develop a personalised progression plan.
- Provide one-to-one support which addresses individual goals set with participants, including cross-referral to other support as necessary and lead group work as required.
- Ensure participants’ documentation, monitoring processes and progress are recorded and maintained in line with Building Bridges governance requirements for both paperwork and entry onto the programme Management Information System.
- Provide and arrange transport to activities and training sessions for participants where necessary.
- Help to build the participant’s circles of support - work with family, carers and other support agencies to encourage their involvement in developing personalised action plans, where appropriate, and the participant has given permission.
- Support referrals to appropriate partner organisations to help the participant achieve their goals, ensuring referrals are processed in a timely fashion and work with them to make engaging with this provision as seamless as possible.
- Maintain detailed records as specified by the Building Bridges programme and submit reports and information to the Building Bridges Employability & Skills Manager and programme team as required, including case studies and digital media such as photographs and videos.
- Support the Building Bridges programme through promotion and marketing to generate referrals to the programme and create awareness for its participant, partners, referral agencies and stakeholders across Wiltshire as appropriate.
- Foster a person-centred approach at all times, ensuring there is no discrimination or bullying.
- Maintain existing and establish new local and strategic partnerships which support the development of services, increasing the reach of our overall work.
- Maintain provider relationships and develop strong partnerships to generate referrals, complementary funding opportunities and new activity development.
- Adhere to all Community First organisational policies including home visits, equality, lone working, safeguarding, data sharing and confidentiality.

Find out more and apply:

Please send completed application forms to Nicky Theobald, Premises and Business Support Manager at [email protected] . The application form can be found on our website at: www.communityfirst.org.uk/vacancies .

If you would like to find out more about this position, please contact Gayle Harper on 07767 101284 or email: [email protected]

Applications for this role close at 5pm Wednesday 4th November 2026

Interviews will take place on Tuesday 17th November 2026

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