Scrum Master

As a Scrum Master at HCF, you’ll lead cross-functional teams to deliver high-impact outcomes, embedding Agile and Scrum practices that foster collaboration, continuous improvement and member-focused delivery. Working closely with Product Owners and stakeholders, you’ll help strengthen Agile maturity and enable teams to deliver successfully.

Key responsibilities

- Facilitate Agile ceremonies including stand-ups, sprint planning, reviews and retrospectives.

- Coach and mentor teams on Agile principles, Scrum practices and delivery excellence.

- Partner with Product Owners on backlog management, prioritisation and stakeholder engagement.

- Use delivery metrics and insights to identify opportunities for improvement and provide transparent reporting.

- Drive Agile maturity and continuous improvement across delivery teams.

- Identify delivery challenges and work with stakeholders to remove impediments.

- Build strong relationships across the business, promoting collaboration, alignment and transparency.

About you

- Proven experience as a Scrum Master within a scaled Agile environment.
- Strong knowledge of Scrum, Kanban, SAFe or similar Agile frameworks.
- Excellent facilitation, coaching and conflict-resolution skills.
- Experience with Agile tools such as Jira and Confluence.
- Strong communication and stakeholder management capabilities.
- Scrum Master certification such as CSM, SAFe Scrum Master (SSM) or equivalent is highly regarded.
- Experience within delivery, operations or transformation environments is desirable.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our  Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits

Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

- Flexible working arrangements
- 50% subsidy on HCF hospital and/or extras cover
- Family-friendly certified employer
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [email protected] to discuss or call 02 9290 0464.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Please be aware of recruitment scams, phishing, and impersonation attempts. HCF will never request payment or sensitive financial information at any stage of the recruitment process. If you receive suspicious communications claiming to be from HCF, please verify them through our Careers page or contact us directly.