About this role
Job Requirements
Instrument Ordering and Return
- Coordinating and executing orders and returns for analytical systems and accessories in SAP
- Organizing transportation and monitoring delivery and return dates with our logistics provider
- Managing the disposition of used analytical systems for refurbishment or reprocessing
- Overseeing the proper disposal of used analytical systems
Stakeholder Communication
- Building and maintaining strong relationships with suppliers, customers, and internal departments
Financial Management
- Ensuring timely invoicing of analytical systems and accessories
- Creating credit notes and debit notes
- Monitoring financial transactions and handling related complaints
Documentation and Reporting
- Creating and maintaining logistics documentation
- Preparing reports and analysis for management
Process Optimization
- Identifying and implementing improvements in logistics processes
- Collaborating with interface teams to integrate and optimize the supply chain
Training and Support
- Training new employees in logistics processes
- Supporting the team with logistical challenges and technical questions
Project Work
- Participating in and contributing to logistics-related projects
Work Experience
- You have successfully completed a degree in Business Administration, Finance or Accounting.
- Practical experience with order management and logistics min. 3 years.
- You demonstrate a high level of initiative, reliability, and teamwork.
- You have developed skills in the evaluation and analysis of data.
- Practical experience with SAP.
- Fluent English and German language skills.
- Good in Excel and other MS office programs.
Benefits
- You need to be ready to be part of a big team with good communication skills.
- You take responsibility for and ownership of country instrument install base.
- You to be open to learning and developing yourself.
- You to support the business and interact with business partners and customers.