About this role
Job Purpose
To provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers.
Key Responsibilities
- Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall.
- Handle customers' enquiries & requests, support marketing / promotional activities and the daily operations of our property management services.
Skills, Qualifications and Experience Requirements
- Diploma holder with at least 1 year's customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
- Pleasant personality, outgoing and presentable
- Excellent customer service attitude and communication skills
- Good in spoken and written English and Chinese. Competent in spoken Putonghua.
- Good in PC skills
- Willing to work on shift (5 days/week)
- Entitled to PH (17 days/year)
- Work location: Causeway Bay
- Fresh Graduate will also be considered