Programme Coordinator (Claims)

Job Details:

Job Reference: HCC624895
Salary Range: £41,985 - £46,565 pro-rata, per annum (actual salary £25,191 - £27,939 per annum)
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 22.2
Contract Type: Permanent
Closing Date: 8 November 2026
Interview Date : w/c 16 November 2026

An exciting opportunity has arisen for an experienced Programme Coordinator (Claims) to join our Operational Skills Team within Universal Services Economy and Skills Directorate part time.

Are you looking for a challenging and diverse role working as part of a friendly and supportive team, with an opportunity to make a real difference?

Reporting to the Development Manager (Data), Programme Coordinator (Claims) role is pivotal in mobilising the new Connect to Work supported employment programme. It will ensure that all our reporting data is accurate, compliant submitted in a timely fashion via a variety of management systems.

Working as part of a wider team, this role supports Development Managers to ensure project deadlines and funding claims are met, and participants receive the support they need.

The Role:

We are seeking an experienced Programme Coordinator to join our Operational Skills team within Universal Services, to play a key role in our project and contract management function.

The role will work closely with colleagues to deliver the management information for our Connect to Work supported employment programme. You will support management with contracting processes including due diligence, performance monitoring and reporting to partners, whilst effectively managing risks and protecting data.

The Get Britain Working White Paper aims to set a path to reduce economic inactivity levels and takes the first steps to delivering the Government’s long-term ambition to achieve an 80% employment rate.

The first major element in the Get Britain Working Strategy is called ‘Connect to Work’. Connect to Work will provide supported employment to help around 100,000 people per year nationally, supporting those with health needs, disabilities and people with complex barriers to employment, to find sustainable work. Connect to Work commenced in 2025 and will be a five-year programme until 2030, subject to spending reviews.

HCC are targeted by the DWP to support nearly 5,000 people over the programme duration, with 1,700 profiled in the peak year of 2027-28. The maximum contract value is approximately £19m for the five-year programme.

What you’ll do:

- Collect and input data from colleagues and external partners to submit compliant funding claims and inform accurate outcome reporting.

- Use Department of Work and Pensions (DWP) and corporate MI systems to upload information and facilitate claims systems.

- Be a key point of contact for funding bodies and partner organisations in relation to data, funding, and audit.

- Monitoring delivery of targets, including internal audits and supporting performance management of all our contracts.

- Documenting and monitoring important actions and decisions.

- Supporting Development Managers to ensure project deadlines are met.

- Collate, input and analyse performance data to inform funding decisions and performance management processes.

- Ensuring and maintaining quality of data and project record-keeping.

- Prepare presentation materials for meetings and reports.

- Support the contract management of our delivery partners to ensure performance and compliance.

What we’re looking for:

- Relevant qualifications in data and/or project management and/or recent experience in a similar role within the education or skills arena.

- English and maths qualifications to a minimum of Level 2.

- Experience implementing robust and efficient systems to process data relating to projects.

- Customer focused with pro-active attitude and ability to use own initiative.

- Ability to liaise with staff at all levels and to respond flexibly to a changing environment.

- Ability to work effectively both independently and as part of a team.

- Competency and experience with Microsoft applications including Word, Excel, and Outlook for a data role.

- Ability to develop effective knowledge and understanding of both generic and bespoke IT software packages as required for role.

- Ability to be responsive and work on tight deadlines without compromising attention to detail and audit standards.

- Actively promote and celebrate equality, diversity and inclusion, and address behaviours and practices that fall short of doing so.

- Excellent attention to detail.

- Willingness and ability to travel.

Why join us?

Comprehensive induction programme with all necessary training.

Commitment to personal development.

Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.

Additional Information:

Programme Coordinator (Claims) Candidate Pack

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Kirsty Morrison, Development Manager (Data) on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.