About this role
About the team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.
About the Role
The Agency Solutions Manager will own and grow strategic relationships with Malaysia’s Big 6 agency groups, helping agencies and their clients unlock growth across TikTok’s full suite of business solutions.
This is a highly cross-functional, solutions focused role that sits at the intersection of agency strategy, product expertise, client solutions, and revenue growth. The ideal candidate is someone who can build strong agency relationships, identify new business opportunities, simplify complex products, and translate TikTok solutions into practical commercial outcomes for agencies and advertisers.
The role requires someone who is comfortable operating in a fast-moving environment, managing multiple agency stakeholders, and independently solving ambiguous problems with strong judgment and follow-through.
Responsibilities
- Build trusted, senior-level relationships across key agency stakeholders including leadership, trading, planning, performance, commerce, strategy, and client teams.
- Identify and convert revenue opportunities across TikTok’s advertising ecosystem.
- Build strong product fluency and become a credible advisor and educator to both agency and internal stakeholders.
- Help agencies become increasingly self-sufficient and capable of scaling TikTok solutions across their client portfolios.
- Diagnose problems and solve them independently.
- Manage execution of a high volume of simultaneous workstreams with strong ownership and discipline.