Administrative Assistant for Housing & Homeless Services

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Access Services is hiring a full-time Administrative Assistant to provide exceptional organizational support to all programs served in our Housing & Homeless Services division. This role will be a fully in office position working out of our offices in Fort Washington and Plymouth Meeting, PA. The Administrative Assistant for Housing & Homeless Services will support fiscal needs, customer service, scheduling, specialized project assistance, and give administrative support to housing managers. The ideal administrative assistant will be a confident self-starter, able to efficiently organize and meet needs, with a kind, responsible, and helpful attitude.

Essential Responsibilities of the Administrative Assistant:

- Enter all cash receipts into applicable systems.
- Provide exceptional customer service toward all clients, visitors, and staff.
- Answer phone inquiries and resolve complaints in a courteous, professional manner and aid as necessary.
- Collect and assemble expenses and mileage, verify director signature and drop off FedEx packages on necessary days, if applicable.
- Schedule conference rooms.
- Maintain, order, and manage all office supplies and other inventory needs for the service line.
- Ensure proper maintenance of office equipment.
- Monitor training registrations, prepare training attendance forms for the facilitator, verify staff attendance with supervisors and check training forms for completeness.
- Maintain petty cash receipts and ledger.
- Utilize various office management software and spreadsheets to research and document projects, operations, and vendor invoices.
- Enter information into electronic health record (Evolv) and run reports as needed or requested.

Requirements

Qualifications of the Administrative Assistant:

Education: High School Diploma or equivalency required

Experience:

- One year of billing/accounting experience is required ; three to five years of billing/accounting experience is preferred, including use of electronic health records is preferred.
- Proficiency in Microsoft Excel is required.

Knowledge, Skills, and Abilities:

- Effective communication skills.
- Highly organized, detail oriented and efficient in completing tasks.
- Accurate record keeping skills.
- Strong understanding of electronic health record systems is preferred.
- Ability to handle multiple tasks efficiently and accurately.
- Strong problem-solving skills when investigating payment denials.

Benefits

Pay: $22/hourly

What You’ll Gain at Access Services

When you join our team, you’re not just getting a job, you’re stepping into a career with real support, growth, and impact. We offer a benefits package designed to meet you where you are in life.

- Health & Security: Comprehensive medical, dental, vision, and prescription coverage, plus company-paid life insurance, disability protection and catastrophic sick leave. Access Services covers up to 88% of health premium with many employees paying less than $150/month.
- Time to Recharge: Full-time employees start their first year earning up to nearly 6 weeks of paid time off (20+ PTO days plus 9 paid holidays), with even more time added as you grow your career with us.
- Invest in Your Future: 401(k) with company match, tuition reimbursement program, and access to college tuition discounts.
- Built into the Job: Mileage & Toll Reimbursement.
- Support Beyond Work: Employee Assistance Program (EAP) with free, confidential resources for you and your family, including:

- Counseling and emotional support through in-person, telehealth and text therapy

- Financial and legal guidance

- Grow With Us: Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs.

Access Services is an Equal Opportunity Employer.