Operations Manager

Job Type
Full-time

Description

Join a Growing Team That’s Built on Ownership, Innovation, and Results

At Ford Office Technologies, we don’t just manage operations, we continuously improve them. As we grow, we’re looking for a driven Operations Manager who thrives in a fast-paced environment and is excited to make a measurable impact across our service organization.

If you’re someone who enjoys solving problems, leading teams, and building smarter systems, this is an opportunity to step into a role where your ideas and leadership will truly matter.

· Oversee daily service operations, including equipment installations and project coordination

· Monitor performance metrics and identify opportunities for improvement

· Improve workflows, processes, and overall operational efficiency

· Lead, coach, and develop team members to drive engagement and productivity

· Manage budgets, forecasting, and resource allocation

· Partner with leadership to support company goals and growth initiatives

· Oversee logistics, vendor relationships, and supply chain processes

· Ensure compliance with company policies and industry standards

· Resolve operational challenges and implement effective solutions

Requirements

·Bachelor’s degree in business administration, management, or a related field (or equivalent experience)

· Proven experience in operations or service management

· Strong leadership skills with the ability to motivate and develop teams

· Analytical mindset with experience using data to drive decisions

· Excellent communication and interpersonal skills

· Highly organized with the ability to manage multiple priorities

· Experience with project management tools and operational systems

In Return We Offer:

- 401(k) with company match
- Bereavement Leave
- Vacation Benefits
- Paid Holidays
- Medical, Dental, and Vision Care Insurance
- Company-paid Life Insurance and additional coverage options
- Voluntary Short-Term and Long-Term Disability Insurance
- Voluntary policies for additional insurance coverage, including accident, cancer, critical illness, or injury
- CDA Scholarship Foundation