About this role
This position is responsible for supporting the Human Resources department in all administrative and other assigned areas.
Key Responsibilities
The job of Human Resources Officer is executed satisfactorily when Application Handling:
- Employment requests are acknowledged within 48 hours.
- Every applicant receives a personalized response to their application.
- Applicant correspondence is handled in a timely and professional manner and interviews are set up on behalf of management.
- CVs are distributed to Heads of Department and followed-up on.
- Every applicant receives a final response to their employment request.
- Kempinski recruitment web-site:
- All vacancies are posted.
- On-boarding:
- All new joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner.
- New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.
- Administration:
- Every employee has a complete employee file.
- Employee and payroll data is maintained in HRMIS.
- Vacation and sick leave are tracked.
- Performance Reviews are tracked.
- Employees’ anniversaries are tracked and anniversary gifts and cards are personally handed over by the Head of Department, Hotel and/or General Manager.
- Employee Relations:
- Assist the Director of HR/HR Manager in handling minor employee grievances and disciplinary processes.
- Proactively suggest and implement staff engagement and motivation initiatives/activities.
- Assist the Director of HR / HR Manager in ensuring employee feedback received during KEES action planning forums are well documented and uploaded in our employee engagement platform and is kept up to date.
- Employees are welcomed to the Human Resources office in a warm and friendly manner.
- Legal and Compliance:
- Assist the Director of HR/HR Manager in ensuring that Government Labour policies and regulations are implemented and adhered to.
- Maintenance:
- The employee communication boards are up-to-date and attractive.
- The employee locker rooms and cafeteria are looked after.
- Employees are welcomed to the Human Resources office in a warm and friendly manner.
- Exit:
- Our Employee off boarding process is implemented and every leaver receives an exit interview.
- Every leaver respecting a notice period receives an employment certificate on their last working day.
Additional objectives and responsibilities can be added at any time, depending on the need of the business and hotel.
Skills, Knowledge and Expertise
NATIONALITY : Lebanese
EDUCATION : Bachelor Degree in Human Resources Management
EXPERIENCE: To fill the position, the following is required:
- Four (4) years in a similar HR position within a luxury brand or an international company
LANGUAGE:
- Local language – excellent oral and written skills
- English – excellent oral and written skills
- Additional language - beneficial
COMPETENCIES: To fill this position the candidate must have:
- Planning and organizational skills
- Verbal and written communication skills
- Problem Solving & Decision Making skills
- Be familiar with labour laws and regulations
- Be familiar with local social insurance policies
- Administration skills
TECHNICAL COMPETENCIES: Computer literacy:
- Word and Excel
- PowerPoint
INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
- People Oriented
- Passionate for European luxury
- Entrepreneurial
- Self-confident
- Persuasive
- Ethical
- Quality oriented
- Well-presented
OTHER SKILLS: Depending on region and property.