About this role
We are looking for Technicians of all abilities! Entry level up to Master Level. All are encouraged to apply.
At Hoffman Auto Group, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short- and long-term disability coverage, basic and supplemental life insurance, 401(k) retirement savings with company match, tuition reimbursement, loan reimbursement, charity gift donation matching, and professional development opportunities through Hoffman University.
Technicians receive additional benefits of unlimited tool reimbursement, and a dedicated training program to develop skills and test for certifications. Options for a flexible 4 x 10 hour/ week schedule available for experienced individuals.
Role Purpose: Repair vehicles in a safe, efficient, ethical manner with customer satisfaction as first priority.
Leadership: This position does not lead others.
Core Accountabilities
- Perform work specified on the repair order with efficiency and in accordance with dealership guidelines
- Test-drive vehicles, and test components and systems using diagnostic tools and special service equipment.
- Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, alignments, etc.
- Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs.
- Executing repairs under warranty to manufacturer specifications
- Keep updated/receive training on automotive technology and industry-standard practices
- Maintain basic tools necessary to complete assigned jobs. Toolbox must be kept clean and orderly in the work area.
- Other duties as assigned
Qualifications
Qualifications Competencies and Qualifications
- High School Diploma
- 1-2 years experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
- Must be able to lift 50 pounds