About this role
Send out notices to overdue accounts.
· Make personal visits to Collect payments and post to accounts.
· Reach out to customers with unpaid debt and attempt to collect from them.
· Maintain files on the financial status of accounts.
· Keep track of delinquent accounts and compile reports on them for management.
· Set up repayment plans according to ability to pay.
· Advise customers of default consequences and debt repayment policies.
· Ensure all customer information is correct, including phone numbers and addresses.
· Negotiate credit extensions.
· Prepare statements for the credit department.
· Co-work with credit department on reconciliations