Chase Auto Consumer Marketing-Senior Associate

JPMorgan Chase & Co.Wilmington, DelawareOn-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

Help connect Chase customers with Chase Auto financing and refinancing solutions. Join the Chase Auto Consumer Marketing team, a collaborative, data-driven group that delivers integrated marketing across email, owned digital advertising, ATM, paid search, and emerging channels to drive customer acquisition and business growth.

As a Senior Associate in Chase Auto Acquisition Marketing, you will be part of the Chase Auto Consumer Marketing team and support the strategy, planning, execution, and optimization of integrated consumer campaigns designed to drive acquisition by connecting Chase customers with Chase Auto financing and refinancing solutions. You will manage initiatives from brief through launch and measurement, partnering with Marketing, Product, Analytics, Creative, Legal, Compliance, and channel teams. Your work will translate customer and performance insights into clear actions that improve conversion , strengthen the customer experience, and support sustainable business growth.

Job Responsibilities

- Owned Channel Strategy and Execution: Support end-to-end campaign planning and execution across email, owned digital ads, ATM, and other Chase-owned channels.

- Paid Search: Support Paid Search strategy and execution, including campaign planning, budget management, performance monitoring, and optimization.

- Campaign Management: Manage campaigns from planning and creative development through approvals, launch, measurement, and optimization.

- Audience and Targeting: Partner with cross-functional teams to develop audience, targeting, messaging, and channel approaches aligned with business priorities and customer needs.

- Performance and Analytics: Partner with Analytics to evaluate campaign and funnel performance, identify trends, support forecasting, and recommend opportunities to improve results.

- Cross-Functional Collaboration: Work across a highly matrixed organization to align partners, build consensus, and drive initiatives forward.

- Reporting and Communication: Develop clear presentations and updates that communicate campaign performance, insights, and recommendations to stakeholders and leadership.

Required Qualifications, Capabilities, and Skills

- 5+ years of experience in marketing, digital marketing, campaign management, or a related field

- Experience executing multi-channel marketing campaigns, including email, digital advertising, and/or Paid Search

- Strong project management skills with the ability to manage multiple campaigns and timelines

- Strong analytical and problem-solving skills with the ability to use data to inform decisions

- Ability to effectively collaborate and communicate across multiple teams and levels of an organization

- Strong written and verbal communication skills

- Proficiency in Microsoft Excel and PowerPoint

Preferred Qualifications

- Experience in financial services, automotive, lending, or another regulated industry

- Experience with owned and paid digital marketing channels, audience segmentation, and campaign optimization

- Experience leveraging AI tools to improve efficiency, streamline workflows, and enhance marketing execution