About this role
Under limited supervision, responsible for supporting continuous improvement for all change management processes enabling effective organizational change. Leads all aspects of organizational change management during project and initiative life cycles to prepare for activities such as analyzing, testing, training development, and communications. Leads and mentors lower level team members.
- Strong working knowledge of change management theory and change methodologies, such as ADKAR.
- Quality assurance abilities in a business software application environment.
- Strong organization, analytical and decision making skills with the ability to resolve complex issues.
- Strong verbal, written and interpersonal communication skills.
- Advanced knowledge and skills in Microsoft Office, SharePoint, Social Media, blogs and cloud based applications.
- Knowledge and experience with leading project management strategies and best practices and ability to handle multiple project assignments and priorities.
- Experience in technical writing and creating strategic messaging and communications.
EDUCATION:
Bachelor's Degree degree in Organization Development, Business, Communications, Management Information Systems or related field is required.
PREFERRED:
Experience in change implementation in operational or functional areas such as HR, Finance, and IT.
Certified Software Test Professional (CSTP) and/or Certified Change Management Professional (CCMP) preferred.