Senior Platform Engineer II

# Company Summary
First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

Senior Software Engineer II

Platform Engineering  |  7+ Years Experience

About the Role

Join our platform engineering team as a Senior Software Engineer II. You will build and operate secure, reliable Linux platforms and automation that help engineering teams deliver software efficiently. You will lead platform improvements across enterprise environments and partner with security, infrastructure, and application teams to keep services scalable and production-ready.

Key Responsibilities

•  Build, operate, and troubleshoot enterprise UNIX/Linux platforms, from server provisioning through production readiness and lifecycle management.

•  Lead Linux vulnerability remediation, security hardening, compliance validation, and audit readiness at enterprise scale.

•  Plan and deliver operating system patching, upgrades, hardening, and fleet maintenance.

•  Automate platform operations with Ansible, Python, Shell, APIs, and infrastructure as code; maintain Git-based workflows and CI/CD pipelines.

•  Manage Linux workloads across AWS, Azure, and Google Cloud, including image and platform lifecycle activities.

•  Improve availability with monitoring, diagnostics, auto-remediation, and self-healing capabilities.

•  Resolve complex operating system, network, storage, authentication, and performance issues; lead root-cause analysis and preventive actions.

•  Manage secure access controls, including SSH, sudo, PAM, certificates, and privileged access.

•  Support incident, problem, and change management, production operations, and on-call response.

•  Maintain platform standards, runbooks, procedures, and technical documentation; work across teams to improve platform stability and usability.

Key Requirements

•  7+ years of hands-on Platform Engineering, including substantial enterprise Linux operations.

•  Expert Linux administration across RHEL 8/9, Ubuntu 22.04/24.04, and Amazon Linux 2/2023. This includes security and kernel patching, canary rollouts, rollback (such as dnf history), users and sudo, SSH/sshd drop-in configuration, services, permissions, logging, and production troubleshooting.

•  Experience applying and maintaining CIS benchmarks with Ansible Lockdown, remediating failed controls, and managing documented policy waivers with business justification and Ansible variable mapping.

•  Strong Ansible skills for configuration management, patching, and hardening. Experience integrating hardening into golden images and onboarding third-party AMIs, including bootstrap, automation keys, domain join, and agents.

•  Advanced experience with AWS, Azure, and Google Cloud for Linux workloads, including EC2, user data/bootstrap, and private repositories.

•  Advanced Terraform, Ansible skills, plus hands-on experience building standard Linux images with Packer or AWS Image Builder.

•  Experience designing CI/CD pipelines, primarily with GitHub Actions, or with Azure DevOps, Jenkins, or similar tools. Pipelines should support patching, CIS workflows, and governed operational runbooks.

•  Experience remediating Qualys vulnerability QIDs (CVE/package) and CIS compliance CIDs, and integrating security scanners such as SonarQube, Veracode, Snyk, and StackHawk into CI/CD where applicable.

•  A track record of delivering automated platform solutions, such as large-scale vulnerability (VIT) remediation, waiver registers, and mirror or compliance diagnostics.

•  Use AI-assisted engineering tools to accelerate troubleshooting, scripting, log analysis, documentation, RCA, and automation development.

Nice to Have

•  AWS certifications or working knowledge of Azure and Google Cloud.

•  Experience with immutable infrastructure, autoscaling, observability, monitoring, GitOps, or progressive delivery.

•  Experience supporting mixed Windows/Linux environments and IT operations, with knowledge of DNS, load balancers, reverse proxies, Microsoft Active Directory, and ADFS.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.