Specialty Surfaces Specialist

n Places, we don't sit back and let things happen; we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's workplaces and workplace services. We develop and manage Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers around the world.

We are seeking an experienced, collaborative, and highly motivated Specialty Surfaces Specialist to join our team overseeing the care and preservation of unique surfaces across Santa Clara Valley.

The Specialty Surfaces Specialist will be responsible for the efficient and effective management of auditing, maintenance, repair, and preservation of unique surfaces, including but not limited to terrazzo, glass, metal, stone, and various wood types, across multiple facilities within Santa Clara Valley. You will be a key point of contact for specialty vendors, ensuring high-quality service delivery, adherence to budget, invoicing, and compliance with Apple's policies and procedures. This role also supports corporate and on-site events, ensuring specialty surfaces are pristine ahead of each event and restored afterward, which regularly requires work before and after standard business hours.

Minimum Qualifications

3+ years of experience managing facilities maintenance programs and specialty trade vendors, including scoping, scheduling, and quality control of surface care and finish preservation.
Experience in planning, coordinating, and executing multiple client needs.
Ability to work a flexible schedule, including early mornings, evenings, and weekends, based on event schedules, project timelines, and business need.
Ability to respond to after-hours surface issues as needed.
Familiarity with tools such as Integrated Workplace Management Solutions, service request management, MS Office/iWork, and Box.
Proficiency with AI tools, and a demonstrated ability to apply them to everyday work.

Preferred Qualifications

Bachelor’s degree preferred.
5+ years of experience managing facilities maintenance programs and specialty trade vendors, including scoping, scheduling, and quality control of surface care and finish preservation.
Excellent communication skills, verbal and written, with customer groups and all levels of the organization.
Excellent problem-solving, organizational, and reporting skills.
Strong financial skills in tracking spend, validating proposals, and providing forecasts.
Ability to work on assignments of moderate difficulty, requiring judgment in resolving issues and making recommendations.
Ability to multi-task and prioritize in a changing, high growth environment.
Experience supporting large-scale corporate events in a facilities or site services capacity.
Able to work collaboratively and communicate directly with Places partners, including Project Management, Facilities Building Management, Interior Services, Events, Exterior Grounds, and Environmental, Health and Safety, about specialty surface activities that have impacts on our facilities, employees, and customers.
Thinks critically and creatively about how to regularly improve process and operations.