About this role
Compensation: $18.90 per hour plus tips
The Lead Bartender is responsible for providing the highest quality service to guests and ensures smooth Bar operation at all times.You will be responsible for providing timely and accurate service to guests and patrons with enthusiasm and positivity. You are innovative in creating a friendly guest service experience, striving to exceed customers needs and expectations during their visit. The Lead Bartender has ample experience in preparing the highest quality beverages and represents the establishment through the ability to make accurate recommendations when necessary.
Job Requirements
- Knowledgeable about beverages, recipes, and correct glassware and garnishes.
- Knowledgeable about and ensure compliance with all state liquor regulations.
- Understand the mission, vision, and goals of the hotel.
- Must be able to prioritize and work efficiently with limited supervision.
- Must be detail-oriented and able to multitask efficiently.
- Must be able to speak, understand, and communicate effectively in the workplace.
- Must possess excellent communication, follow-up, and organizational skills.
- Must have the ability to push, pull, bend, squat, and lift on a regular basis.
- Follow PPE safety requirements as needed for assigned duties and when using required tools and equipment.
- Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up.
- Be a clear thinker, remain calm, and resolve problems using good judgment.
- Follow directions thoroughly, understand a guests service needs, and work cohesively with co-workers as part of a team.
- Adhere to attendance and reliability standards.
- Will be required to work flexible scheduled shifts based on business needs, including holidays, nights, and weekends depending on hotel events and functions.
- Must be RBS Certified and Food Safety certified as required.
- Demonstrate strong knowledge of bartending procedures and service standards and the ability to effectively train and support new bartenders.
Job Responsibilities
- Prepare alcoholic and non-alcoholic beverages for the bar and restaurants in accordance with service standards.
- Anticipate guests needs, respond promptly, and acknowledge all guests, making recommendations based on guests preferences.
- Take guests food and beverage orders, utilizing suggestive selling techniques.
- Complete opening duties as assigned, including checking the quality and quantity of all bar stock and supplies using a checklist.
- Requisition all necessary supplies and transport them from the storeroom to the bar.
- Set the bar according to service standards.
- Set up all condiments, garnishes, juices, and beverages according to standards.
- Prepare all fresh fruit garnishes according to service standards.
- Ensure a sufficient supply of all flatware, glassware, and chinaware for service.
- Ensure cleanliness and condition of assigned station and service areas.
- Set up side stations with supplies and equipment.
- Record guest orders into the point-of-sale system and receive payment following service procedures.
- Adhere to payment, cash handling, and credit policies.
- Open wine and champagne bottles and serve in accordance with service standards.
- Retrieve food orders from the kitchen.
- Guide and support the barback in completing assigned duties to ensure optimum service to guests.
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
- Remove soiled wares from the bar and clean and wipe down the bar immediately after the guest departs.
- Collect and report tips at the end of the assigned shift.
- Complete closing duties and reports as assigned and leave duty after reporting to the Supervisor or Manager on Duty.
- Serve as the primary on-the-job trainer for new bartenders, providing hands-on training on beverage preparation, recipes, service standards, POS procedures, cash handling, sanitation, safety, and applicable department procedures.
- Train new bartenders on bar setup, opening and closing procedures, beverage products, equipment, supplies, and daily operations.
- Provide guidance and support to bartending team members regarding service standards, procedures, and daily operational questions.
- Lead by example by consistently demonstrating excellent guest service, beverage quality, professionalism, cleanliness, and adherence to hotel standards.
- Communicate training needs, operational concerns, guest feedback, and other relevant information to the appropriate Supervisor or Manager.
- Follow 4 Keys service standards, standard operating procedures, and safety and security standards.
- Work cohesively with co-workers and all departments as part of a team.
- Follow all additional duties as assigned by management.
Qualifications:
- Must be at least 21 years of age.
- At least 1 year of experience in a Bartender position.
- Must be familiar with standard drink recipes
- Ability to stand, walk and move around during entire shift
- Must possess basic math skills and have the ability to handle money.
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
- Ability to bend and twist, push and pull, stoop, and kneel
- Ascend and descend a ladder
VPB Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [email protected]
VPB Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.