Area Coordinator (56012)

Area Coordinators (AC) are live-on professional staff members with administrative responsibilities for three to four residence halls. This responsibility includes informal counseling and co-curricular education of residential students, supervision of a staff of resident assistants, graduate advisors, and oversight of facilitys needs. Successful applicants will have academic interests and experiences that include residential education, leadership development, a commitment to diversity, civic and social engagement, and an understanding of the needs of students transitioning to college, especially first-year and transfer students. We value colleagues who will be educators outside the classroom, who demonstrate intellectual curiosity and a commitment to academic excellence. By working collaboratively with colleagues both within and beyond residence life departments, ACs help residents foster leadership skills, develop critical reasoning skills, and practice ethical decision-making. This position requires flexibility of work hours, including some evening and weekend work. As live-on professionals, ACs are considered "essential University personnel," and must have skills in crisis management. Each AC participates in a night and weekend duty schedule, requiring periodic overnight monitoring of a duty phone, the ability to respond to emergency situations, and other related residential duties.

Responsibilities

Administrative and General Expectations

- Live-in residence and supervise assigned residential communities

- Perform administrative duties including, but not limited to assessment, monthly reports, occupancy and health and safety inspections

- Provide a staff presence within the area by being visible in the halls and developing a rapport with residents

- Address and document students who have violated the Student Code of Conduct

- Serve as a conduct hearing officer and facilitate meetings to promote opportunities for student accountability and reflection

- Lead an assigned Residential Education initiative such as student staff selection, training, residential operations, student leadership, community development, or professional development

- Develop learning outcomes, goals, and ongoing assessment for programs and initiatives

- Partner with Housing Services and assist with housing and facilities management including room selection, key inventory, room condition inventory, room changes, damage assessment/billing, summer school placement, and building renovation

- Coordinate residence hall opening and closing in assigned residential area in collaboration with Housing Services

- Maintain a close working relationship with the Facilities staff

- Attend weekly Residential Life meetings and participate in trainings and workshops

- Perform additional duties as assigned or required to meet Residential Education and University goals and objectives

Community Development

- Implement and evaluate the residential programming model, emphasizing competencies including academic success, exploration and leadership, community, diversity and inclusion, social justice, and wellness

- Develop a positive and inclusive working and living environment for staff and students

- Provide crisis intervention and resource referral to students in need

- Educate students about university policies and procedures including the Community of Responsibility Statement

- Create, support, and attend building-wide and floor-wide programming

Communication

- Maintain honest, courteous and ethical relations with all members of the Claflin community

- Identify, support, and refer students to campus resources as necessary

- Maintain confidentiality of all student issues and matters in compliance with FERPA

- Maintain a high level of professionalism and integrity

Crisis Intervention & Response

- Participate in an on-call duty rotation serving as a first responder and assist with crisis management, intervention, and emergency response

- Support students as they encounter various developmental and/or adjustment difficulties

- Provide appropriate support and follow-up for students and staff involved in crisis or emergency situations

- Maintain availability and accessibility to residents and student staff

- Maintain communication with appropriate professional staff to keep them informed of emergencies and crisis situations

Divisional Involvement

- Serve on department and University committees as assigned

- Provides resources and guidance regarding academic advisement and student success.

- Attend all departmental and divisional retreats and meetings

- Maintain a high degree of visibility and availability to students and staff members

- Collaborate with other departments within Student Development for campus wide events

- Perform other duties as assigned

Qualifications

Minimum Qualifications:
Two years of residential life, housing, or student affairs experience

- Bachelor's degree in Higher Education Administration or a related field

- Experience in training, selection, and supervision of student staff

- Effective written and public speaking skills

- Strong commitment to students

- Excellent organizational, analytical, and critical thinking skills

- On-call and crisis management experience

Preferred Qualifications:
Two years of full-time professional residential life, housing, or student affairs experience

- Ability to be flexible in a fast-paced day-to-day work environment

- Experience working with special interest housing communities

- Strong large-scale programming implementation skills

- Commitment to developing campus partnerships with faculty and staff

- Facilities management operations