Manager Branch III (Kailua Banking Center)

Under the direction of the Market Manager, assists in the execution of the market strategy to meet financial goals, while providing the best possible customer and employee experience, personifying and furthering the Bank of Hawaii Brand, while serving as a trusted advisor to the community and the team and overseeing branch operations.

- Registration with the Nationwide Mortgage Licensing System & Registry. If not yet registered, registration to be completed and accepted no later than 30 days from employment or transfer date. If not registered and accepted, employment may be terminated. (Note: These job codes may also be shared by Guam Branch Managers. However, the narrative for Guam Branch Managers should be the PID narratives).
- Bachelor’s degree from accredited institution, major in business or related area preferred, or equivalent work experience.
- Leadership and management experience to include understanding of retail and small business markets in Hawaii, as well as financial services industry and regulatory environment:
- Minimum 10 - 12 years of related management experience or equivalent work experience. Requires experience managing budgets and staff, as well as well as significant face to face sales/service experience.
- Demonstrated proficiency and advanced expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software.
- Demonstrated verbal and written communication skills, including presentation skills. Must be a good listener and problem solver, who inspires trust in others. Able to build strong working relationships and partnerships across organization with a collaborative and consultative approach. Must be able to develop relationships with direct reports who work at different locations. Should have strong project management and organizational skills, required to execute and complete projects on-time. Able to simultaneously manage multiple projects and assignments with varying deadlines. Possesses strong intellectual curiosity, business acumen and knowledge of market. Able to work flexible hours including holidays, weekends and evenings as necessary. Must be able to provide own transportation or to operate a vehicle with a valid driver’s license, and able to commute and arrive at intended destination timely. May require travel by air. Able to lift/carry/push up to 10 lbs.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.