Club Housekeeper

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About Banner House at T Bar M

For more than 50 years, T Bar M has been one of the nation's most respected racquet sports clubs, earning a reputation for championship tennis, exceptional programming, and a vibrant community of athletes, families, and members. Today, that legacy is evolving into something even greater.

Banner House at T Bar M is a reimagined private social and athletic club where sport, wellness, hospitality, and culture come together across a 20-acre campus in the heart of Dallas. Designed to inspire connection and elevate everyday experiences, Banner House offers world-class tennis, pickleball, and padel alongside chef-driven dining, resort-style pools, wellness and recovery experiences, fitness programming, and thoughtfully curated social events.

More than a club, Banner House is a destination where members come to compete, celebrate, recharge, and build lasting relationships. Every experience—from a morning workout and tennis match to an evening dinner or family event is guided by a commitment to genuine hospitality, exceptional service, and creating moments that bring people together. As Banner House continues its transformation, we're building a team of passionate individuals who share our vision of redefining the modern private club experience.

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About The Role

As a Housekeeper at Banner House at T Bar M, you will play a crucial role in ensuring the cleanliness and tidiness of guest facilities and public areas. Your primary responsibility will be to provide a clean and comfortable environment for guests, promoting their satisfaction and enhancing their overall experience. By upholding high standards of cleanliness and attention to detail, you will contribute to the positive reputation of the club.

What You'll Do

- Perform daily cleaning tasks, including dusting, vacuuming, mopping, and sanitizing guest facilities, bathrooms, and public areas.
- Clean and restock amenities, towels, and toiletries in guest lockers and bathrooms.
- Ensure all surfaces, furniture, fixtures, and equipment are clean, well-maintained, and in good working condition.
- Report any maintenance issues, damages, or safety hazards to appropriate department for prompt resolution.
- Adhere to established cleaning procedures and safety guidelines to ensure a safe and healthy environment for guests and staff.
- Assist with laundry tasks, including sorting, washing, drying, folding, and organizing linen and towels.
- Collaborate with other housekeeping team members to ensure efficient workflow and timely completion of tasks.
- Respond to guest requests for supplies or cleaning services promptly and courteously.
- Maintain a professional and friendly demeanor when interacting with guests, addressing their inquiries and concerns with empathy and attentiveness.
- Follow established security protocols, including safeguarding guest belongings and ensuring the privacy and confidentiality of guest lockers.
- Uphold high standards of personal appearance, wearing the designated uniform and adhering to grooming guidelines.
- Attend training sessions and meetings to enhance job knowledge and stay updated on club policies and procedures.
- Participate in deep cleaning projects and periodic room inspections to maintain the overall cleanliness and quality standards of the club.

Qualifications

- Ability to handle objects, grasp, turn, and hold items with hands.
- Capability to work on your feet for extended periods, totaling at least 8 hours.
- Fast-paced movements required to navigate various areas within the club.
- Capacity to lift, pull, carry, or move objects weighing at least 30 pounds.
- Occasional kneeling, bending, crouching, and climbing as necessary.