Patient Access Assistant - Outpatient

WellSpan HealthYork, PennsylvaniaOn-sitePart-timeNew grad, 0–1 yearsListed 6 hours ago

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About this role

Unit/department/service line: Patient Access

Status: Part Time-20 Hours

Schedule: Monday-Friday 7:30am-11:30am

Weekend Requirement: Weekend rotation

General Summary

Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of the following duties: Inpatient admissions, Registration, Patient Arrival, and Kiosk support. Performs a variety of functions including, but not limited to; pre-service outreach to patients, greeting all customers with a warm and personal greeting, promotion and support of self-service tools, interviewing, preparing admitting and other related forms, assigning rooms for inpatients (as appropriate), monitor waiting areas, and preparing information and charges for billing purposes. Also performs a variety of functions related to cashiering and insurance verification.

Qualifications

Minimum Education:

- High School Diploma or GED High School or G.E.D Required

Work Experience:

- Less than 1 year 3 - 6 months Required

Courses and Training:

- 6–8-week in-house registration procedures and medical terminology courses Upon Hire Required

Knowledge, Skills, and Abilities:

- Excellent communication and interpersonal skills

Benefits Offered:

- Comprehensive health benefits

- Retirement savings plan

- Paid time off (PTO)

- Education assistance

- Financial education and support, including DailyPay

- Expanded Paid Parental Leave

- For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/)