Kidventure Customer Service Representative

Kidventure, IncorporatedHouston, TexasOn-siteContractListed 3 hours ago

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About this role

If you’re hard-working, detail-oriented, diligent, can thrive in a fast-paced environment, and enjoy working behind the scenes to make a difference in the lives of kids, then this is the position for you!

Responsibilities include:

- Providing excellent customer service to current and potential Kidventure families by email and phone

- Assisting with camp registration and payment

- Reconciling accounts, data entry, and report processing

- Supply organization and distribution

- Create and send out newsletters

- This is a full-time position starting April 1st, (35-40 hrs/wk). Candidates should be available full-time for office-based work starting in April 1st through August 7, 2026 with the potential for extending to mid-August.

Qualifications

- Strong customer service background

- Quick learner

- Excellent written and oral communication skills

- Must feel comfortable communicating over the phone and email

- Proficiency in Microsoft Word, Excel, and Canva application

- Familiarity with the entire Austin area, and the ability to help guide parents to the right camp location based on their geographic needs

- Availability between 7 a.m. and 6:30 p.m. for the duration of their employment (shifts fall within this time frame)