RVP, Implementation Operations

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

SUMMARY

The Regional Vice President of Implementation   is responsible for   the successful execution of new home health and hospice agency launches within an assigned region. This senior leader ensures the consistent application of enterprise strategy at the market level by managing cross-functional implementation plans, overseeing regional operations readiness, and serving as the primary execution lead for Joint Venture (JV) and acquisition onboarding. This role requires operational precision, stakeholder alignment, and strong leadership to ensure sustainable, compliant, and high-performing agency startups.

KEY RESPONSIBILITIES

- Regional Implementation Execution

- Oversee all phases of new agency implementation in assigned region, from operational readiness through post-launch optimization

- Manage market-specific launch plans, coordinating timelines, resources, and deliverables across departments (clinical, HR, IT, compliance, talent)

- Execute implementation playbooks while customizing to local partner and market needs

- Operational Readiness and Systems Integration

- Ensure all operational systems, policies, and processes are implemented   in accordance with   company standards and regulatory requirements

- Facilitate transition from implementation to steady-state operations, coordinating handoff with local leadership and operational leaders

- Track compliance and survey readiness, ensuring policies and systems align with state and federal standards

- Cross-Functional Leadership

- Serve as regional implementation lead, managing stakeholder relationships across enterprise and local partners

- Engage with IT, Compliance, HR, Legal, Finance, and Clinical Ops to   identify   and resolve launch barriers

- Escalate risk proactively and partner with the VP of Implementation on critical issues

- Metrics and Performance Accountability

- Track key performance indicators (KPIs) including go-live readiness, implementation timelines, onboarding progress, and early performance benchmarks

- Provide regular reporting to the VP of Implementation and executive stakeholders, offering recommendations for continuous improvement

- Monitor early-stage operational metrics, including census growth, visit volume, staffing success, and onboarding satisfaction

- Partner Engagement and Communication

- Maintain strong relationships with health system partners, local leadership, and JV executives

- Communicate updates, progress, and risks clearly across multiple stakeholders

- Participate in steering committees or partner meetings as regional implementation representative

- Other duties as assigned

MANAGEMENT RESPONSIBILITIES

- Directly lead the regional implementation team, including Implementation Managers, Coordinators, and other project-specific staff.

- Provide day-to-day oversight, coaching, and performance management to ensure consistent execution of implementation plans across markets.

- Set clear goals, KPIs, and success metrics for   implementation   team members aligned with company priorities.

- Foster a high-performance, collaborative culture focused on accountability, solution orientation, and teammate experience.

- Partner with the Vice President of Implementation to resource the team appropriately and adjust structure as needed for volume and complexity.

- Support recruitment, onboarding, and professional development of implementation team members.

- Conduct regular check-ins, team meetings, and performance reviews, providing continuous feedback and leadership development opportunities.

- Ensure implementation team members serve as effective partners to HR, Clinical, IT, Compliance, Talent Acquisition, and Operations leaders.

QUALIFICATIONS

- 7+ years of experience leading complex healthcare implementations or agency startups, including home health or hospice

- Demonstrated success managing cross-functional projects across geographically distributed teams

- Strong understanding of operational systems and regulatory frameworks in post-acute care

- Proven ability to lead teams through ambiguity,   establish   timelines, and deliver outcomes

- Exceptional communication and stakeholder management skills

- Experience in Joint Venture implementation or multi-agency healthcare integration

- Familiarity with Medicare Conditions of Participation, state licensure processes, and accreditation readiness

- Knowledge of Workday, HCHB, and other healthcare IT platforms

- Accountable for implementation success across assigned region, including timeline,   financial impact , and operational readiness

- Up to 50% travel   required   for on-site planning, launch support, and partner engagement

- Models ASHN’s leadership principles with a focus on collaboration, accountability, and teammate experience

EDUCATION AND CREDENTIALS

- Bachelor’s degree in Healthcare Administration , Nursing, Business, or related field; equivalent experience accepted; advanced degree preferred

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.