About this role

Position Description & Qualifications

Position Description

Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Sercos dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.

As the Royal Canadian Air Forces prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DNDs no fail mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location. Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce.

You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canadas Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence.

DUTIES AND RESPONSIBILITIES

- Ensure compliance with all regulations, policies and procedures pertaining to the operations, including occupational health and safety, environmental and quality.
- Under direction of the Lead HEO, supervise the assigned personnel to remove snow and ice from streets, roads, parking lots, entrances, fire hydrants etc.
- Ensure vehicles and equipment utilized during the shift are inspected, maintained and operated in accordance with the operators manual.
- Ensure all vehicle and equipment maintenance problems are reported for correction as soon as possible.
- Obtain current weather information and be ready for sudden changes that could affect the SNIC operation.
- Log all problems and other noteworthy items during the shift in the SNIC Diary.
- Train crew members as required.
- Operate vehicles and equipment to maintain personal skills and experience.
- Resolve work related problems.
- Will be required to work off site and in remote areas.
- Assume the responsibilities of the Lead HEO during his absence.

Qualifications:

- Possession of a valid NL Class 3 drivers license with 8 & 9 endorsement.
- Previous supervisory experience is required.
- Three years experience in operating heavy equipment for snow and ice control in an Airfield and Domestic environment.
- Possession of or the ability to obtain and maintain a Ramp Defensive Driving Course (DND/RDDC) certification to operate vehicles on the airfield is required.
- Ability to obtain and maintain an Enhanced Reliability security clearance is required. May be required to upgrade to Secret Level II (dependent upon customers security requirements).
- Good computer skills in MS Office suite.
- Comprehensive understanding of concepts and principles within own discipline and knowledge of others.
- Ability to evaluate risk and related mitigation strategies.
- Ability to successfully pass a pre-employment drug and alcohol screen test.
- Contractual understanding of SOW and labour agreements.
- Communicates effectively – able to articulate ideas in a clear and persuasive manner.
- Supervises people effectively – follows through with performance management including objective setting, regular feedback and review.
- Strong project management skills with the ability to work on and track multiple projects simultaneously.
- Ability to obtan drivers abstract.

Hourly Rate: $42.10 Hours Per week: 40 hrs

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected] .