Asset Servicing Analyst

Make your mark in Asset and Wealth Management Operations by safeguarding client outcomes through precision, control discipline, and continuous improvement.

As an Corporate Actions Analyst in Asset and Wealth Management Operations, you manage the end-to-end life cycle for corporate actions, income, and class actions. As a trusted partner to internal stakeholders, you deliver accurate, timely outcomes while operating within a well-controlled environment. As a driver of continuous improvement, you identify process enhancements, maintain strong documentation practices, and support knowledge transfer across the team.

Job Responsibilities:

- Manage the end-to-end life cycle for corporate actions, income, and class actions.
- Deliver accurate and timely completion of operational procedures in line with defined expectations.
- Comply with risk and control requirements, including adherence to applicable policies and procedures.
- Identify process improvement opportunities and implement initiatives that enhance efficiency and quality.
- Maintain procedure documentation and keep materials up to date.
- Monitor open inquiries and follow up to ensure completion aligned to deadlines, urgency, and escalation paths.
- Train new team members on processes and day-to-day execution.
- Resolve ad hoc process-related requests and support research and investigation activities when required.
- Support key projects by applying end-to-end process knowledge and providing subject matter expertise.
- Strengthen the operational risk profile by documenting procedures and identifying additional control requirements as needed.
- Transfer knowledge effectively to ensure consistent and well-controlled execution across the team.

Required qualifications, skills, and capabilities:

- Hold a bachelor’s degree.
- Bring 5+ years of relevant operations experience supporting corporate actions, income, and class actions.
- Apply analytical skills with a high level of accuracy and attention to detail.
- Maintain a client-focused approach by meeting defined response times and supporting high satisfaction outcomes.
- Demonstrate leadership through collaboration and influencing others to achieve objectives.
- Exercise sound decision-making and structured problem-solving in day-to-day execution.
- Challenge the status quo appropriately by communicating viewpoints clearly and constructively.
- Build effective working relationships with cross-functional and geographically distributed teams.
- Prioritize effectively to handle multiple tasks in a fast-paced environment.
- Demonstrate operational risk awareness and control discipline in daily processing.
- Produce management information reporting and support reporting requirements as needed.

Preferred qualifications, skills, and capabilities:

- Use AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
- Demonstrate working knowledge of tools such as Alteryx, Signavio, or Tableau.