Manager, Absence Management

The Manager, Absence Management leads the team responsible for administering employee absence programs and supporting employees through illness, injury, and other leave-related events. This role oversees the end-to-end absence management process, ensuring a compliant, efficient, and positive employee experience while facilitating successful return-to-work outcomes. In this role, you will provide leadership to a team that administers absence and pay-related services for both management and union employees, including sick leave, leaves of absence, vacation payouts, military differential pay, and wage recovery programs. The role also drives continuous improvement by identifying process and system enhancements, streamlining workflows, strengthening policy effectiveness, and improving employee understanding of absence programs.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Required Education/Experience

- Master's Degree in Human Resources, Public Health, or Business or related degree and 4 years' experience or
- Bachelor's Degree in Human Resources, Public Health, or Business or related degree and 6 years' experience or
- Associate's Degree in Human Resources, Public Health, or Business or related degree and 7 years' experience or
- High School Diploma/GED and 8 to 10 years' experience

Relevant Work Experience

- At least 4 years' experience managing a team of direct reports, required.
- Demonstrate an understanding of various Human resources policies, preferred.
- Experience working with union population, preferred.

Skills and Abilities

- Demonstrated analytical skills
- Demonstrated customer service skills
- Excellent organizational skills
- Performs work independently with minimal supervision
- Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
- Develops and delivers effective presentations
- Ability to simultaneously handle multiple priorities

Licenses and Certifications

- Driver's License Required

Physical Demands

- Sit or stand to answer a phone for the duration of the workday
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

Additional Physical Demands

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.