Coat Check Attendant - CIBC

Company Description

CIBC Executive Dining offers a refined, private members’ club experience, defined by elevated seasonal cuisine, a thoughtfully curated beverage program and discreet, personalized service. Designed for both business meetings and celebratory occasions, every visit is seamless and intentional, and reflects the confidence, ambition and excellence of CIBC’s leadership.

What's in it for you?

- Competitive Wage
- Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
- Discounted gym membership to help you stay active and healthy
- Access to our Employee Assistance Program for confidential support
- 50% dining discount at all O&B restaurants for you and up to three guests
- Employee Referral Program
- Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

The Coat Check Attendant provides a polished, efficient, and discreet first and last point of contact for guests. This role is essential to creating a seamless arrival and departure experience. Attendants manage guest belongings with care, accuracy, and professionalism while maintaining a calm, welcoming, and unobtrusive presence.

The day to day:

- Greet guests courteously and manage coat and personal item intake and retrieval with accuracy
- Handle guest belongings with care, discretion, and attention to detail
- Maintain an organized, secure, and orderly coat check area at all times
- Issue and manage coat check tickets accurately and efficiently
- Support smooth guest flow during peak arrival and departure periods
- Communicate clearly and professionally with guests and front-of-house team members
- Maintain composure, discretion, and professionalism at all times
- Uphold appearance standards and service expectations

Qualifications

- Prior experience in hospitality, guest services, or a customer-facing role preferred
- Professional, composed demeanor with strong attention to detail
- Ability to manage high volumes efficiently while maintaining accuracy
- Strong organizational skills and reliability
- Clear, respectful communication skills
- Legally eligible to work in Canada
- Available Monday to Friday (11-2pm) and some additional evenings for events

Additional Information

This is a current vacancy.

Hourly Wage: $20

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.