About this role
Summary
The Administrative Assistant provides support to the Administration Department by performing administrative and financial duties to include storing and retrieving information, and being the first point of contact for the department.
Essential Functions
- Perform receptionist duties by greeting residents, employees, and visitors, provide information or materials to routine inquiries, answer the telephone, take messages, or route calls;
- Monitor, respond to, and forward all general email communication for the department;
- Oversee the work order system and report to Department Manager at least monthly including tracking work order expiration dates and ensure accountability for work order completion;
- Record-keeping for the Landscape department including work orders and staff uniforms;
- Assists with creating/revising forms and documents;
- Assist Landscape Supervisors to conduct interactive meetings with staff to improve processes when necessary;
- Work with Landscape Manager to keep department response times and operational procedures current;
- Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds;
- Remains competent and current by reading professional journals and literature, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as appropriate;
- Reliable and consistent attendance and punctuality; and
- Contributes to the overall success of the company by performing all other duties and responsibilities as assigned, maintaining high levels of accuracy, maintaining a professional demeanor and appropriate levels of confidentiality, and providing excellent customer service.
Qualifications
Qualifications
- High school diploma or equivalent.
- Two (2) years minimum customer service experience preferred.
- Three (3) years of administrative support experience preferred.
- Two (2) years of finance/billing experience preferred.
- Working knowledge of Microsoft Office Word, Excel, Outlook, etc., (Photoshop and Publisher experience are a plus).
- Effective verbal and written communication skills.
- Ability to read, write, and understand the English language required. Bi-lingual (English & Spanish) a plus.