About this role
# We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
The Prep/Bar Back will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance with the Luminary Hotel service standards and Mainsail Lodging & Development standards. The Bar Back will also be responsible for helping all other staff and operations to maintain a well-organized, clean, and well-stocked outlet. Friendly interactions with patrons will be required, but the focus will be on the support staff position.
What you have
- High school diploma, equivalent, or higher
- Previous hospitality experience
- Minimum 1-year experience working in a restaurant or bar setting
- Knowledge and experience with beer, wine, and liquor
- Customer service experience
- Strong communication skills, both verbal and written
- Experience working on a team in a hospitality setting
- Ability to use technology, e.g., computers, tablets, iPads, and POS
- Ability to take initiative and work independently with minimal supervision.
- A sense of ownership in everything that you do
What you’ll do
- Provide service to bartenders in a timely manner
- Prepare beverage garnishes and mixes
- Ensure proper stocking and rotation of beer, liquor, wine, and consumable items
- Clean glasses, utensils, tools, and other bar equipment
- Run food from kitchen to bar and bar area to ensure guests receive their food in a timely manner
- Provide guests with menu knowledge, including ingredients, preparation, and prices
- Maintain opening and closing par levels for beer, wine, liquor, and consumables
- Assist in the receiving and unloading of bar items. Ensure proper stocking
- Maintain a clean and organized bar, cooler, and bar storage area
- Other necessary duties as reasonably assigned by the manager
Physical Demand
- Ability to sit or stand for extended periods of time
- Ability to bend
- Ability to lift, pull 50 lbs.
- Ability to communicate clearly
- Ability to work long hours as needed
Mental Demands
- Make sound judgments quickly
- Work on multiple tasks, making appropriate progress toward deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the property, the resort, and the community
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high-pressure situations
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary