US Carrier Representative

Company Overview:

Vortex Freight Systems (www.vortexfreight.com) is a growing 3PL provider that delivers custom logistics solutions throughout North America. With a strong focus on service, innovation, and operational excellence, we are expanding our team to continue delivering top-tier logistics solutions.

Job Overview:

We’re looking for a motivated, detail-oriented US Carrier Representative to join our capacity team. This role is 100% focused on sourcing carriers in a high-volume US domestic environment. You’ll find and secure the right carriers for our shipments, build strong carrier relationships, and help make sure freight moves on time and cost-effectively. This is a great opportunity for someone early in their logistics career who wants to learn, grow and build a long-term career in carrier sales.

This is a full-time, on-site position based in Mississauga, Monday to Friday, 9:00 AM to 6:00 PM, with flexibility to work overtime as business needs require. You’ll report to the Director of Capacity in our operations department.

Responsibilities:

- Source and secure carriers for US domestic loads in a high-volume environment.

- Negotiate rates with carriers to meet service and cost targets.

- Monitor daily load volumes and carrier availability to make sure freight is covered.

- Build and maintain strong relationships with new and existing carrier partners.

- Communicate with dispatch, terminal and warehouse teams so loads move as planned.

- Track shipments and keep internal teams updated on load status and any delays.

- Help resolve carrier issues, delays or service disruptions as they come up.

- Assist with new carrier onboarding, making sure compliance documents are collected and verified.

- Keep internal systems updated with accurate carrier and load information.

Skills and Qualifications:

- 1–2 years of experience in logistics or transportation, ideally within a 3PL or brokerage.

- Experience sourcing and working with carriers on US domestic (intra-US) freight.

- Familiarity with load boards (such as DAT or Truckmate) or a transportation management system (TMS) is an asset.

- Strong communication and negotiation skills.

- Highly organized and detail-oriented, with the ability to manage multiple priorities.

- Proficient in Microsoft Excel.

- Bilingual in English and Spanish is an asset.

- Flexibility to work Canadian statutory holidays to support our US business operations.

Personal Attributes:

- Reliable, adaptable, and solution-driven.

- Strong sense of urgency and ability to thrive in a fast-paced environment.

- Collaborative mindset with a willingness to support broader team goals.

This posting is for an new vacancy. We are actively reviewing resumes for this open role.

We believe in growing our people from within. As you build your experience and carrier network, there’s a clear path forward, from US Carrier Representative into leadership roles as our team grows.

Why Join Us?

- We offer a comprehensive health and dental program and an annual bonus plan to all employees.

- Innovative Environment: Be part of a forward-thinking team dedicated to optimizing logistics and operations.

- Career Growth: Opportunities for professional development and career advancement within the company.

- Supportive Culture: Work in a collaborative and supportive environment where your ideas and contributions are valued.

- We offer an Employee Referral Program.

- Opportunity to grow with a fast-growing logistics company.

- Collaborate closely with leaders across multiple departments and regions.

- Dynamic and collaborative team environment.

- Make a direct impact on the company's growth and success.

Compensation for this role is offered as a salary range and will vary depending on experience.