Technical Writer

Job Title: Technical Writer II Job Description
The Technical Writer II role focuses on creating, editing, and maintaining high-quality technical documentation for software and data solutions that support mobile applications, backend platforms, and complex system architectures. You will collaborate closely with technical implementation and software engineering teams to capture product requirements, software and system designs, and data flows, ensuring that documentation meets both engineering needs and quality management standards. This position offers the opportunity to work on innovative digital health and medical device technologies that directly impact people living with diabetes, while influencing documentation standards and processes across a highly collaborative R&D organization.
Responsibilities
- Collaborate with technical implementation and software engineering teams to understand product documentation requirements for mobile applications, backend systems, APIs, data platforms, and system architecture.
- Create, edit, and maintain high-quality technical documentation, including software requirements, software design specifications, system and software architecture descriptions, and stakeholder-facing technical content.
- Detail software and data solutions, capturing end-to-end system behavior, interfaces, and dependencies in a clear and structured manner.
- Assist in the creation and submission of documentation required for compliance with the Quality Management System and other regulated industry standards.
- Support the standardization and simplification of technical writing processes, procedures, and style guidelines to ensure consistency across documentation.
- Contribute to the continuous improvement of the documentation development lifecycle, enabling efficient delivery of accurate and high-quality content across the organization.
- Assess audience needs for technical and procedural documentation, adjusting tone, structure, and technical terminology to ensure clarity and understanding for different stakeholder groups.
- Conduct document reviews with cross-functional stakeholders, collect feedback, and incorporate revisions to ensure the accuracy and completeness of technical documentation.
- Create technical illustrations such as data flow diagrams, component diagrams, and other visual representations of system architecture and data movement.
- Work closely with engineering, product, and quality teams in an Agile environment to align documentation timelines with development sprints and release cycles.
- Manage multiple documentation initiatives simultaneously, demonstrating strong ownership, accountability, and project management skills.
- Use tools such as Jira, GitHub, and documentation platforms to track work, manage version-controlled documentation, and support Agile workflows.
- Support documentation related to SRS (Software Requirements Specifications), SDS (Software Design Specifications), and other regulated documentation artifacts as needed.
- Partner with R&D teams to influence and refine documentation standards, best practices, and templates across the organization.
Essential Skills
- 35+ years of technical writing experience supporting software or highly technical environments.
- Bachelors degree in Computer Science, Engineering, Software Engineering, Technical Communications, or a related discipline.
- Proven experience creating technical documentation for software applications, backend systems, APIs, data platforms, and system architecture.
- Strong understanding of front-end, backend, and end-to-end system architecture.
- Ability to understand complex technical ecosystems and independently produce requirements documentation, software design documentation, architecture diagrams, and stakeholder-facing technical content.
- Experience documenting APIs, software requirements, software design specifications, architecture, or data platforms.
- Ability to quickly learn complex technical concepts and translate them into clear, concise, and accurate documentation.
- Experience working in Agile environments, including Scrum and Kanban methodologies.
- Hands-on experience with tools such as Jira and GitHub, including version-controlled documentation processes.
- Strong stakeholder management skills and the ability to work cross-functionally with engineering, product, and other technical teams.
- Demonstrated ownership, accountability, and project management capabilities in managing documentation projects from inception to completion.
- Experience with technical writing in regulated or highly structured environments, including working with SRS and SDS documentation.
Additional Skills & Qualifications
- Experience in regulated industries such as medical devices, healthcare technology, or pharmaceuticals is preferred.
- Familiarity with Ketryx, eQMS platforms, and document control systems is preferred.
- Exposure to requirements management tools such as DOORS or similar systems is beneficial.
- Experience contributing to the development and improvement of documentation standards, processes, and style guidelines.
- Background in digital health, data platforms, or cloud-based software solutions is an advantage.
- Interest in working on products that directly impact patient outcomes, particularly in the context of diabetes care.
Work Environment
This is a fully remote position supporting software engineering and R&D teams in a highly regulated medical device and digital health environment. You will work standard business hours while collaborating closely with engineering, product, and quality organizations across time zones as needed. The work setting follows Agile software development practices, primarily using Scrum, with frequent cross-functional meetings, sprint ceremonies, and technical reviews. Your day-to-day activities will include a mix of documentation creation, stakeholder meetings, technical reviews, and architecture discussions, requiring regular interaction with engineers, product managers, and quality professionals. The environment is fast-paced and dynamic, with an expectation of strong ownership over multiple concurrent documentation initiatives and adherence to technical documentation best practices and quality management processes. The role offers long-term project stability, potential conversion opportunities, and the chance to contribute to impactful technology that supports people living with diabetes.
Job Type & Location
This is a Contract position based out of San Diego, CA.
Pay and Benefits
The pay range for this position is $38.00 - $41.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of San Diego, CA.
Application Deadline
This position is anticipated to close on Nov 3, 2026.
Workplace Type
This is a fully remote position. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
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