Enterprise Engineer (4 Days Onsite- Brentwood, TN)

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Enterprise Engineer . Come join a team that is dedicated to making an impact for the people and communities we serve.

*This position requires 4 days onsite in Brentwood, TN .

The Enterprise Engineer designs, implements, and
supports the core infrastructure and identity platforms that keep CoreCivic's
enterprise technology environment secure, available, and performing reliably
across corporate and facility locations. Serves as a hands-on technical expert
for Windows Server, Active Directory, Entra ID, virtualization, and cloud
infrastructure, partnering closely with Enterprise Operations, Cybersecurity,
Network Infrastructure, and Field Services teams. Participates in patch and
vulnerability management cycles, contributes to system design and modernization
projects, and provides escalated technical support to ensure consistent, secure
operations enterprise-wide.

ESSENTIAL FUNCTIONS:
The incumbent should
be able to perform all of the following functions at a pace and level of
performance consistent with the job performance requirements.

- Designs, configures, and maintains enterprise infrastructure including Windows Server, Active Directory, Azure/Entra ID, DNS, Group Policy, conditional access, and core provisioning services.
- Builds, maintains, and supports virtualization and end-user compute platforms, including VDI environments, hypervisor administration, and related storage and backup infrastructure.
- Deploys, monitors, and optimizes Azure cloud infrastructure and hybrid connectivity, including compute, storage, identity, and SSO/authentication services.
- Partners with Cybersecurity to implement and maintain security controls, identity and access management practices, and compliance requirements across supported systems.
- Leads or contributes to escalated Tier 2/3 troubleshooting and incident response for infrastructure and endpoint issues affecting facility or business operations, performing root cause analysis to prevent recurrence.
- Participates in enterprise infrastructure projects, migrations, and modernization initiatives (e.g., platform upgrades, cloud migration, endpoint modernization), ensuring changes are tested, documented, and implemented in accordance with change management standards.
- Maintains accurate documentation, configuration standards, and runbooks for supported systems to support consistent operations and knowledge transfer.
- Monitors system health, capacity, and performance across supported infrastructure, proactively identifying and remediating risks to availability and reliability.
- Supports the monthly patch management cycle, helping validate updates and coordinate rollout in line with compliance timelines.
- Serves as a technical liaison with vendors and internal engineering teams on supported technologies, escalated support cases, and project delivery.
- Provides mentorship and technical guidance to junior engineering staff and cross-trains team members on supported platforms to strengthen team coverage.
- Participates in on-call rotation and after-hours support as needed to maintain system availability.
- Provides secondary, backup-level support for endpoint and mobile device management platforms (e.g., SCCM, Intune) as needed.
- Domestic U.S. travel may be required.

QUALIFICATIONS:

- Graduate from an
accredited college or university with a Bachelor's degree in Information
Technology, Computer Science, or a related field is required.
- 2+ years of
progressive experience in systems engineering, infrastructure engineering, or
enterprise IT operations is required.
- Additional related experience may be
substituted for the education requirement on a year-for-year basis.
- Demonstrated experience administering Windows Server, Active Directory,
Azure/Entra ID, and Group Policy in an enterprise environment is required.
- Experience with patch management, vulnerability remediation, and change
management processes in a regulated or compliance-driven environment is
required.
- Strong troubleshooting, analytical, and root cause analysis skills
with the ability to manage multiple priorities in a fast-paced environment.
- Effective written and verbal communication skills, with the ability to document
technical work clearly and coordinate across cross-functional teams.
- Experience with
virtualization platforms (e.g., Nutanix, Hyper-V, VMware) and VDI environments
is preferred.
- Experience with Microsoft Azure infrastructure, cloud networking,
and hybrid identity/SSO configurations is preferred.
- Working knowledge of backup,
storage, and disaster recovery practices is preferred.
- Familiarity with
endpoint and mobile device management platforms (e.g., SCCM, Intune, or
comparable tools) is a plus.
- Relevant technical certifications such as
Microsoft Certified: Azure Administrator Associate or comparable credentials
are preferred.
- Must be willing and able
to participate in an on-call rotation.

CoreCivic is a Drug-Free Workplace and EOE – including Disability/Veteran.