About this role
Make a Difference While Building Valuable Retail Experience!
We are seeking a friendly, dependable, and customer-focused Lottery Retail Clerk to work alongside individuals with intellectual and developmental disabilities while assisting with daily retail operations. This position serves as both a retail support role and a Direct Support Professional (DSP) role, helping individuals develop vocational, social, and independent living skills in a supportive work environment.
Position Summary
The Lottery Retail Clerk is responsible for providing excellent customer service, operating lottery and retail sales systems, handling cash transactions, and maintaining store operations. In addition, this role works directly alongside individuals with developmental disabilities, providing guidance, support, and encouragement as they participate in workplace activities and develop employment skills.
Essential Responsibilities
- Provide outstanding customer service to all customers.
- Operate lottery terminals and process lottery ticket sales.
- Accurately handle cash, credit card, and other transactions.
- Maintain inventory and stock merchandise as needed.
- Keep the store clean, organized, and welcoming.
- Assist customers with questions regarding products and lottery services.
- Work directly alongside individuals with developmental disabilities in a supportive employment environment.
- Provide coaching, encouragement, and hands-on assistance to individuals as needed.
- Promote independence, workplace skills, and positive social interactions.
- Ensure a safe and inclusive environment for customers and individuals served.
- Complete required documentation and reports accurately and timely.
Qualifications
- High School Diploma or GED preferred.
- Retail, customer service, or cashier experience preferred.
- Experience working with individuals with developmental disabilities is a plus.
- Strong communication and interpersonal skills.
- Ability to handle cash accurately and responsibly.
- Ability to work independently and as part of a team.
- Reliable transportation and consistent attendance.
- Ability to pass required background checks.
If you're passionate about customer service and helping individuals with developmental disabilities succeed in the workplace, we'd love to hear from you! Apply today.