LPHA - Intake & Counseling

Position performs complex therapeutic and psychosocial intake services including counseling, screening, skills training, routine case management, and others as clinically indicated. All services are delivered from a person-centered, culturally, and linguistically appropriate, trauma-informed perspective. Primary responsibilities include providing psychotherapy using state approved evidence-based models (CBT, TF-CBT, CPT, Play Therapy, PCIT, and Family Therapy) and conducting psychosocial as credentials permit. Ensures individuals seeking services meet financial and clinical requirements for LifePath programs and has ability to explain offerings based on individuals level of care. Develops individual recovery plans and collaborates with the individual/family to determine appropriate route of services and level of care. Collaboratively works within intake team to ensure same day access to services.

Requires use of initiative and independent judgment to provide interventions in the office to best meet the individuals needs. Must be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Must have the ability to work independently and collaboratively as needed and have effective communication with supervisory staff when necessary. Ensures services provided meet the guidelines in accordance with individuals benefit plans. Ensures compliance with TAC requirements/rules with all services provided. Expectations include timely and thorough documentation, time management and organizational skills, effective scheduling, adherence to crisis procedures and availability to assist with crisis and other coverage areas as needed.

This position requires reasonable flexibility to meet the needs of the community and the individuals and families we serve. Employees are required to adhere to the rotating after hours schedule and report to their supervisor 48 hours in advance of any conflicts that may result in them being unable to attend to their schedule after hours shift. Additionally, employees may be required to work outside of their typical schedule, including occasional evening hours, when necessary to accommodate family availability or crises. Work schedules will be flex in accordance with the needs of the Intake department and approval of supervisor.

General Targets: All walk-ins will receive at minimum a same day screening with all phone and email inquiries receiving a call back within 24 hours. All intake documents finalized same day and notes are finalized within 2 business days. Timeliness of documentation will be 100 percent on-time. All documentation meets 80 percent auditing standards. All trainings completed prior to expiration date.

If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed.

Qualifications

Masters degree in counseling, social work, or related field required.
Licensed Professional Counselor Associate (LPC-A) or Licensed Master Social Worker (LMSW) under supervision or Licensed Marriage & Family Therapist Associate (LMFT-A).
CCBHC knowledge and experience preferred.
CBT, CPT, TF-CBT, Play Therapy, and/or PCIT certification preferred.
Bilingual Spanish/English preferred.
Knowledge of Trauma-Informed Care Practices required.
Must have reliable transportation and a valid drivers license.