About this role
Veterinary Customer Service Representative (CSR)
Van Crest Animal Hospital | Columbia, SC
Pay: $16.00 to $20.00 per hour, depending on experience
Schedule: Monday, Wednesday, and Friday (full days); Tuesday and Thursday (half days)
Join Our Team!
Are you a people person who thrives in a fast-paced environment? Do you love helping others, staying organized, and making a positive impact every day? If so, Van Crest Animal Hospital would love to meet you!
We are looking for an enthusiastic, friendly, and dependable Customer Service Representative (CSR) to join our team. As the first point of contact for our clients and their pets, you'll play an essential role in creating a welcoming experience while keeping our busy hospital running smoothly.
Our ideal candidate has a positive attitude, excellent communication skills, and at least one year of veterinary experience.
What You'll Do
- Greet clients and their pets with a friendly, professional, and welcoming attitude.
- Answer incoming phone calls, schedule appointments, and assist with client questions.
- Manage check-ins, check-outs, payments, and client communications.
- Maintain accurate client and patient information in our practice management system.
- Communicate effectively with veterinarians, technicians, and other team members to ensure a smooth client experience.
- Balance multiple priorities while staying organized and maintaining attention to detail.
- Provide compassionate, professional service during both routine visits and challenging situations.
- Help create a positive and supportive environment for clients and teammates.
What We're Looking For
- At least 1 year of veterinary customer service experience required.
- An outgoing, friendly personality with a genuine love for working with people.
- Strong communication, multitasking, and organizational skills.
- Ability to remain calm, professional, and efficient in a busy environment.
- Comfort with computers, scheduling software, and handling payments.
- A dependable team player who is willing to jump in and help wherever needed.
- A positive attitude, strong work ethic, and commitment to providing exceptional customer service.
- A love for animals and an appreciation for the important role pets play in their families!
Why Van Crest Animal Hospital?
At Van Crest Animal Hospital, we believe exceptional veterinary care begins with great people. Our team is dedicated to providing quality medicine, compassionate care, and an outstanding client experience.
We're looking for someone who enjoys staying busy, takes pride in helping others, and wants to be part of a team that makes a difference for pets and their families every day.
If you're energetic, personable, and ready to bring your customer service skills to a rewarding veterinary environment, we'd love to hear from you!
Apply today to join the Van Crest Animal Hospital team!