Person In Charge (PIC)

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Summary

The Person In Charge (PIC) is responsible for overseeing store operations during assigned shifts and ensuring the store operates safely, efficiently, and in compliance with company standards. Acting on behalf of the Store Director and Assistant Store Director when they are not present, the PIC provides leadership to store associates, supports department operations, delivers excellent customer service, and ensures operational issues are resolved promptly.

Key Responsibilities

Store Operations

- Assume leadership responsibility for the store during assigned shifts.
- Monitor overall store conditions, including cleanliness, merchandising, and safety standards.
- Conduct routine store walks to identify and address operational concerns.
- Ensure departments are properly staffed and operating efficiently.
- Support execution of company programs, promotions, and operational initiatives.

Leadership & Team Support

- Provide direction and support to department managers and associates.
- Communicate priorities and ensure tasks are completed according to company expectations.
- Promote teamwork, accountability, and a positive work environment.
- Assist with coaching associates and reinforcing company policies and procedures.
- Serve as the primary leadership contact during assigned shifts.

Customer Service

- Promote a customer-first culture throughout the store.
- Respond to customer questions, concerns, and complaints in a professional manner.
- Ensure prompt resolution of customer issues while maintaining a positive shopping experience.
- Support customer service initiatives and community relations efforts.

Safety & Compliance

- Ensure compliance with all company policies, food safety standards, and regulatory requirements.
- Monitor workplace safety and address hazards immediately.
- Respond to emergencies, incidents, and safety concerns as necessary.
- Follow and enforce cash handling, security, and loss prevention procedures.

Sales & Merchandising

- Monitor sales floor conditions and product availability.
- Support merchandising standards and promotional execution.
- Ensure key displays and seasonal programs are maintained.
- Assist departments in maintaining in-stock conditions and presentation standards.

Qualifications

Required

- High school diploma or equivalent.
- Previous retail, grocery, or supervisory experience.
- Strong leadership and decision-making skills.
- Excellent communication and customer service abilities.
- Ability to work flexible schedules, including evenings, weekends, and holidays.

Preferred

- Experience serving in a leadership role within a grocery or retail environment.
- Experience managing multiple departments or teams.
- Knowledge of merchandising, labor management, and store operations.

Knowledge, Skills, & Abilities

- Strong leadership and organizational skills.
- Ability to make sound decisions in a fast-paced environment.
- Effective conflict resolution and problem-solving abilities.
- Strong verbal and written communication skills.
- Ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Knowledge of safety, food safety, and store compliance standards.

Physical Requirements

- Stand and walk for extended periods.
- Lift, push, pull, and carry up to 50 pounds occasionally.
- Bend, stoop, reach, and climb as needed.
- Work in varying temperatures throughout store environments.

We also provide a variety of benefits including:

- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits (https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$)
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values