Engineering Manager (Built Environment)

- Develops, executes and implements operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.

- Responsible for P& L activities and budget development, with the understanding that some industries/segments are still evolving to this model.

- Manages annual, quarterly, monthly and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.) are met.

- Responsible for managing costs within assigned budgets.

- Responsible for reporting and forecasting, workflow overviews and providing input into growth targets for customers.

- Closely monitors and manages revenue from engineering activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.

- Drives and leads initiatives to identify new and/or additional business opportunities.

- Anticipates customer needs by creating strong partnerships with Sales and Business Development.

- Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.

- Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.

- Participate in client seminars, conferences and trade shows. Implements and executes capacity and capability strategies.

- Reviews project status, project management, ensures operational delivery, and closes any gaps.

- Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).

- Drives a high performing team by managing the performance and development of team members.

- Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.

- Holds team and self accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.

- Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.

- Ensures understanding of and compliance with all established policies and requirements.

- Communicates and exemplifies UL's Vision and Mission.

- Leads, promotes and embraces change for self and team.

- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.

- Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.

- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

- Performs other duties as directed.

- University degree (equivalent to a Bachelors degree) in Business Administration, Management, Engineering or related field plus generally ten years directly related experience, including at least five years of relevant management/leadership experience.
- Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions.
- Lean Sigma Green Belt or Lean Leadership Training, Gage R& R experience or equivalent preferred.
- Demonstrates an advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically.
- Demonstrates the ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning.
- Demonstrates the ability to effectively manage employees and other team leads in a technical arena and to lead a Lean Sigma organization.
- Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner.
- Demonstrates the ability to analyze and interpret a wide variety of materials including analyses, data, financial reports and/or legal documents.
- Demonstrates the ability to take calculated risks and plan for contingencies.
- Demonstrates the ability to listen, learn and teach.
- Demonstrates the ability to work in and understand diverse cultural environments.
- Demonstrates customer collaboration, project management and business acumen skills.