About this role
About our group:
The CAG Software Application Development (CAG-SWAD) team develops and supports software applications for Drive Verification Lab (DVL) operations. We are building an AI chatbot in the DVL Portal to provide 24-hour access to application information, troubleshooting guidance, and support processes.
About the role - you will:
- Support the design and development of the DVL Portal chatbot.
- Prepare manuals, FAQs, troubleshooting guides, and application information for the chatbot knowledge base.
- Create conversational flows for information search, basic troubleshooting, and issue reporting.
- Capture key issue details such as application, station, error, impact, and evidence.
- Connect the chatbot with internal documents, dashboards, and support systems.
- Test chatbot responses and improve accuracy based on user feedback.
- Support deployment, documentation, security, and continuous improvement. #internship
About you:
- Interested in AI, LLMs, chatbots, and software development.
- Able to understand support problems and create practical solutions.
- Interested in web applications, APIs, databases, and system integration.
- Able to organize technical information into clear user guidance.
- Willing to learn DVL systems and work with different teams
Your experience includes:
- Available for a full-time internship from November through March.
- Currently studying Computer Engineering, Computer Science, Software Engineering, IT, Data Science, AI, or a related field.
- Basic programming knowledge in React, NodeJS, Python, JavaScript, TypeScript, or a similar language.
- Basic knowledge of web development, REST APIs, databases, and SQL.
- Knowledge of LLMs, RAG, AI agents, semantic search, or vector databases is a plus.
- Good English communication, teamwork, problem-solving, and documentation skills.
Location:
Our Teparuk site specializes in producing nano-recording heads—a crucial component for the read/write functionality of hard disk drives. At our Teparuk facility, work is both productive and enjoyable. You and your colleagues can grab breakfast, lunch, dinner, and snacks at our 24/7 on-site canteen and coffee shop. Stay active by taking a few laps around our running track or participating in volleyball, basketball, table tennis, badminton, or football at our on-site gymnasium and fitness center. We also offer a variety of activities, including music, dance, and aerobic classes. Alternatively, unwind in our lush green areas. Consider joining any of our employee resource groups (ERGs), such as Seagate Women in Leadership Network (SWLN), Seagate PRIDE: Thailand chapter, or Seagate’s parents and caregivers group. These ERGs provide educational and fun activities. Additionally, enjoy on-site festivals, celebrations, and opportunities to give back to the local
Location : Teparuk Thailand
Travel : None