Service Engineer (Site Maintenance)

Location(s)

- Taipei - Taipei shih - Taiwan

- Province of China

Siemens Mobility is the trusted partner for sustainable and seamless rail transport solutions. As a Service Engineer, you will lead the regional field maintenance team in preventive maintenance, corrective maintenance, emergency recovery and hands-on troubleshooting of project systems and equipment. This is a site-based operational leadership role focused on safe, timely restoration of railway service, rather than office-based system analysis. Discover what it is like to be part of our team in Taiwan!
Responsibilities:
- Lead and supervise the regional maintenance team, including work allocation, shift coordination, safety compliance, technical guidance and quality control. Perform hands-on troubleshooting and repairs when required.
- Manage major and general equipment failures, ensuring site arrival and repair completion within the specified response timeframes. Coordinate necessary support and promptly escalate safety, operational and restoration risks.
- Diagnose and repair software, hardware, electrical, communication, interface and equipment failures in accordance with approved procedures and technical documentation, exercising sound professional judgment within delegated authority.
- Plan and execute preventive maintenance in accordance with approved schedules and procedures, documenting completion and escalating recurring or safety-critical abnormalities.
- Prepare and maintain accurate failure investigation, repair, preventive maintenance and handover records. Consolidate failure data and support RAM analysis and recurring-fault investigations.
- Manage spare parts, consumables and replacement units, including inventory control, safety-stock monitoring, replenishment and accurate stock records.
- Coordinate RMA and component repair processes, including traceability, shipment, repair follow-up and return-to-stock control.
- Assess repair costs, lead times and technical conditions to recommend repair, replacement or no-repair decisions, where applicable.
- Coordinate site access, permits, tools, test equipment, spare parts and cross-functional interfaces to ensure effective maintenance execution.
- Coach team members on safety, equipment knowledge, troubleshooting and maintenance procedures, and perform other maintenance or emergency-response duties as assigned.

Requirements:
- Bachelor's degree or diploma in Electrical, Electronic, Railway, Control, Automation, Mechanical Engineering, or a related technical field.
- Minimum 5 years of relevant experience in railway signaling, control systems, electrical/electronic systems or similar safety-critical environments, including at least 2 years in team coordination or leadership.
- Proven experience in fault diagnosis, service restoration, preventive maintenance, work coordination, technical reporting and corrective-action follow-up.

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