About this role
Ensure end-to-end planning excellence by integrating customer demand, inventory, order fulfilment, and logistics processes. Act as a strategic interface between key customers, Sales KAM, and internal supply chain functions to deliver high service levels, optimize inventory, and drive continuous improvement.
Coordinate a team of P2P analysts, who are managing different customers inside the region
Key Responsibilities:
Customer Collaboration & Relationship Management
- Act as Logistic Key Account for strategic customers and Sales Key Account Manager.
- Lead weekly performance reviews and planning meetings in direct contact with Customers and sales team.
- Develop collaborative forecasting models and ensure alignment with supply chain capabilities.
- Plan regular customer visits and touchpoints.
Order & Fulfilment Management
- Manage customer orders across channels (direct shipment from factory warehouses, consignment stock).
- Optimize availability using planning tools (e.g., OMP).
- Create orders/contracts, call-offs, delivery notes, and coordinate execution.
- Monitor open orders, allocations, delivery performance, and backorders.
- Analyse sales evolution and take corrective actions.
- Prepare weekly Landing Point highlights for Risks and Opportunities.
- Be the steward across the Markets of the correct adoption of order management and deployment processes based on the standards centrally identified.
Transport & Logistics Coordination
- Plan and coordinate direct shipments from production.
- Resolve transport delays and exceptions with logistics teams.
- Track delivery KPIs and drive improvements.
- Closely work with Secondary Logistic Team to monitor service for EU and not EU countries and align on possible corrective actions.
Demand Planning
- Collaborate with customers to integrate sales and stock data into forecasts.
- Align forecasts with production plans.
- Monitor inventory in customer warehouses using Adex (customer data exchange on stock and sell-on).
- Prevent stockouts and overstocking.
- Coordinate with DRP Planner to balance V plant/RDC and order book.
- Update DRP demand in OMP.
Inventory Planning (Consignment) – where relevant
- Monitor and manage inventory in customer warehouses.
- Prepare unloading plans and manage safety stock.
- Ensure accurate data transmission and conduct physical stock checks.
- Perform audits and regular customer visits.
Courier Service Support – where relevant
- Integrate courier analysis into sales forecasts.
- Highlight stock balancing needs in peripheral warehouses.
- Monitor service evolution and escalate issues to vendors.
Data Analysis & Reporting
- Analyse KPIs (forecast accuracy, fill rate, transport delays).
- Build dashboards and reports for stakeholders.
- Use data insights for corrective and strategic actions.
- Analyse Adex data and use BI tools for real-time visibility.
Process Improvement & Project Leadership
- Lead or support supply chain optimization projects.
- Identify and implement process improvements.
- Participate in digital transformation and tool enhancement initiatives.
People Management
- Lead and develop the P2P analysts, including work planning, competency development, motivation, and support.
Required Competences:
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- Proactive, customer-centric mindset.
- Ability to influence cross-functionally.
- High proficiency in ERP systems (SAP SD/MM preferred).
- Experience with planning tools (OMP).
- People management skills, including the ability to motivate, develop, and inspire team members
- Advanced Excel skills (VBA a plus).
- Fluent in English given the need to interact with HQ and stakeholders/ customers outside the region.
Key Stakeholders & Interfaces:
- Strategic Customers
- Sales KAM
- Supply Chain Planning Team
- Logistics & Transport Team
- Customer Service
- Demand Planners
- DRP Planners
- IT & Digital Transformation Teams
Tools and Frameworks:
- SAP SD/MM
- OMP
- Adex
- Excel (Advanced, incl. VBA)
- Power BI / Dashboards
- Internal R&Ops and LP reporting tools
KPIs / Measures of Success:
- FTL %
- Fill Rate
- LP Accuracy
- Forecast Accuracy
- Order Fulfilment Lead Time
- Inventory Turnover
- Transport Delay Rate
- Direct Shipment %
Reporting Structure:
- P2P Manager SOR/SWR
The salary range is based on gender-neutral criteria: applicable CCNL requirements, responsibilities, working conditions and market benchmarks for the role and location. Final compensation will be determined based on gender-neutral criteria: experience, skills, and internal equity.
Salary range: 31.266€ - 52.500€