Senior Manager - Client Business Security

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TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

Discover the Role

A Senior Manager – Client Business Security is a senior, client-facing role within the Information Security function, responsible for owning security engagements across RFPs, client reviews, and audits, and for positioning the organization’s security posture as a business enabler for B2B clients. This role acts as the primary security point of contact for key client accounts, ensuring consistent, high‑quality responses to security due‑diligence activities and ongoing stakeholder expectations.

Key Responsibilities

- Lead security sections of client RFPs/RFIs/RFQs, including solutioning of security controls, tailoring standard responses, and coordinating inputs from technical/security SMEs to meet deadlines and win themes.
- Own responses to client security questionnaires and due‑diligence assessments (on portals, spreadsheets, or contractual schedules), ensuring consistency with actual practices, certifications, and risk appetite.
- Prepare for and participate in client security calls, walkthroughs, and workshops, clearly explaining controls, residual risks, and compensating measures to both technical and business stakeholders.
- Coordinate and host client security audits (on‑site and remote), including planning, evidence collection, walkthroughs, issue clarification, and tracking of findings and agreed actions to closure.
- Maintain and continuously improve a central knowledge base of approved security boilerplate, standard RFP answers, evidence artefacts, and FAQs to increase speed and quality of responses.
- Translate client security requirements into internal actions by working with platform, application, cloud, and compliance teams to close gaps, enhance controls, or agree risk‑based exceptions.
- Monitor and interpret evolving client, regulatory, and industry expectations (e.g., ISO 27001, SSAE 3402, HIPAA, GDPR) and feed these into security roadmap, policies, and external positioning.
- Support contract negotiations on security clauses, SLAs, data protection addenda, and right‑to‑audit provisions, ensuring balanced commitments that can be operationally fulfilled.
- Act as escalation point for client‑reported security concerns or incidents, coordinating with Incident Management, Legal, Communications, and Account Leadership to ensure timely, transparent, and compliant responses.

Key Requirements

- Serve as the primary information security interface for strategic and high‑value clients, representing the organization’s security posture in pre‑sales, delivery, and ongoing relationship stages.
- Own end‑to‑end management of client security due‑diligence activities, including RFPs, security questionnaires, security annexes in contracts, and client audits.
- Partner with Sales, Bid Management, Legal, Delivery, and Corporate Security teams to ensure that all security commitments are accurate, feasible, and aligned to internal controls and certifications (e.g., ISO 27001, SSAE)

What’s in it for you?

Pathways for career development

- Work with colleagues and clients around the world on interesting and challenging work.
- We provide internal career opportunities, so you can take your career further within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

- You’ll be helping us to make the world a simpler place to do business for our clients.
- Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A supportive environment

- Strong feedback culture to help build an engaging workplace.
- Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
- Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
- At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

Other Benefits

- Anniversary & Birthday Leave policy
- Be part of One TMF
- Paternity & Adoption leaves
- Salary advance policy
- Work flexibility – Hybrid work model
- Talk about growth opportunities (we invest in talent)
- Well-being initiatives

We’re looking forward to getting to know you!