Credit Controller - Africa

Credit Controller - Africa

Location: Cairo, Egypt
Reporting to: Credit Controller, Middle East & Africa (MEA)

Join a Global Business and Make an Impact

Are you an experienced Credit Controller who thrives on building strong customer relationships, improving processes, and driving cash collection results?

We're looking for a proactive and commercially minded Credit Controller to join our MEA Finance team in Cairo. In this key role, you'll take ownership of customer accounts across Africa, helping to reduce debt, improve cash flow, resolve complex queries, and support the continual development of best-in-class credit control processes.

This is an excellent opportunity for someone who enjoys working in a fast-paced international environment, collaborating across Finance, Sales, and Operations while making a measurable impact on business performance.

What You'll Be Doing

As our Credit Controller for Africa, you will:

- Proactively manage customer accounts and collections through phone and email engagement.
- Drive cash collection performance and maintain accurate collection activity records.
- Investigate and resolve customer account queries, partnering with internal stakeholders to ensure timely resolution.
- Perform customer account reconciliations, including withholding tax, exchange rate and bank charge adjustments.
- Maintain customer master data and perform credit checks in line with delegated authority procedures.
- Monitor account risk and identify potential bad debt issues, escalating where appropriate.
- Manage account escalations, payment disputes, and legal recovery actions when required.
- Lead regular customer and internal review meetings to improve payment performance.
- Support month-end activities and reporting requirements.
- Apply credit holds where necessary and communicate effectively with key stakeholders.
- Contribute to the development and continuous improvement of credit control policies, reporting, and processes.

What We're Looking For

You'll be a highly organised and results-oriented credit professional with experience managing a substantial debtor portfolio.

Essential Experience & Skills

- Proven credit control experience within a fast-paced business environment.
- Strong understanding of credit management processes and customer account reconciliation.
- Ability to manage collections activities across a large and diverse debtor ledger.
- Excellent communication and relationship-building skills.
- Strong negotiation skills with a firm but fair approach.
- Ability to analyse information, identify issues, and drive solutions.
- Strong organisational and prioritisation skills.
- Self-motivated with the ability to work independently and collaboratively.
- Continuous improvement mindset with a focus on enhancing controls and reporting.

Qualifications

- CICM qualification, currently studying towards one, or a desire to pursue professional credit management qualifications.

Languages

- Fluent in English, French and Arabic are essential.

Why Join Us?

You'll become part of a collaborative international finance team where your contribution directly impacts cash flow, customer relationships, and business performance. You'll have the opportunity to influence processes, work with stakeholders across multiple countries, and further develop your career within a growing global organisation.

If you're a driven credit professional looking for your next challenge, we'd love to hear from you.

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WHO IS GILBARCO VEEDER-ROOT

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

WHO IS VONTIER
Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.

With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let’s power the way the world moves!