Services Specialist - Subsea Projects & Services

Baker HughesCape Coast, CentralOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

Are you a subsea engineer expert looking for a new opportunity?

Do you want to work in the Subsea Projects & Services Team?

Partner with the best

Baker Hughes stands as a leading global energy‑technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the entire value chain. Operating in more than 120 countries, the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production, transformation, and decarbonization. With over a century of heritage, Baker Hughes partners with customers in oil and gas, industrial sectors, and emerging energy markets to accelerate progress toward a more sustainable energy future

Fuel your passion

The Subsea projects and services specialist is responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities.

As a Services Specialist - Subsea Projects and Services, you will be responsible for:

·       Coordinating fulfillment issues related to Customer Service Agreements, Time and Material, Component Repair and Accessory shops.

·       Working closely with the shop to resolve issues, represent customers in production meetings, and communicate status to the customer.

·       Reviewing business options for impacts on profit, for compliance with contracts, policies, and procedures, and for innovative ways to achieve customer satisfaction. Complete customer and internal paperwork.

·       Coordinating shop and/or program reviews and customer visits at the site as necessary.

·       Contributing to the development of an operational year plan for own department activities of the team.

·       Suggesting improvements in products, processes and procedures.

·       Working together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.

·       Working on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

To be successful in this role you will:

- Have a Bachelor’s degree in engineering or science related field from an accredited university.
- Have a minimum 4 years of experience in ( Subsea equipment) within the Oil and gas industry.
- Have a technical working knowledge of Subsea Oil & Gas equipment / products.

- Have excellent problem-solving skills, a keen eye for detail and have excellent organizational and time management abilities.
- Be self-motivated with the ability to work independently and have effective communication skills to liaise internal and external customer. Be fluent in English
- Have the ability to think outside the box to proffer solutions
- Be computer literate (MS Word, Excel, Outlook, ORACLE ERP, CAD packages

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Experienced Professional - Customer Operations